The car broke down upon arrival in Genting Casino basement carpark. Radiator hose connection burst. Waited over 4 hours to have it repaired nearby. The mood was spoiled.
About QEEQ:8.0/10
no help from the website at all after getting the car.
Suria staff were so helpful and communicated well. They dropped off the car at our Airbnb, and picked it up at the airport. When we were rushing and almost missed our flight due to Hari Raya traffic, one of the staff members came and met us at Departures. Overall, we were very impressed and happy with Suria.
to receive the car you should go to there counter which is very far from the airport building and it will be difficult when have a children's and more bags, and when we reach to the counter no one was there, we waited there representative around 20 min in very bad weather
SURIA has provided us a decent car. The representative was great and we had a really good communicate with him about how and where we should be met.
About QEEQ:10.0/10
This booking platform is really convinient. Everything was done within a few clicks. I would reccomend to use Easyrentcars.com for your own best experience!
I paid for Toyota Innova or similar car but they downgraded to a Malaysia made 4 door sedan. The size was much smaller and the staff rejected to change a similar car. I had no choice but to take the downgraded car. The Bluetooth audio took us 40 min and not able to connect my iPhone for GPS and audio. Most car rental companies rent the car with full tank of gas while this one left only less than half tank and the staff said to return the car with 3 bars. How could I return the car with exact measurement for 3 bars. Without any choice I had to fill up the tank almost full to benefit the next renter because there was quite a distance between KL city center and the airport.
Great service! picked me up at T2 and took me to T1, then dropped me back at end of trip
About QEEQ:8.0/10
I asked which terminal to go to days before the pick up and did not get a reply. Luckily the agent came to pick me up and took me to the correct terminal
“Good, hassle-free process. Appreciate the support and help rendered.”
About SURIA:9.7/10
Felt car was relatively low-powered. Slight acceleration and I will hear the engine roar. Pick-up was slow but seems better than other cars on the road. So maybe it is the general conditions of car on Penang roads.
Too Good. No comments needed. Keep it up. I would say Suria is the best car rental in KLIA as ive tried all other car rentals. Suria service is so far better than all
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
J.Chen
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