KEDDY BY EUROPCAR CAR RENTAL REVIEWS IN GERMANY

Counter staff is really brilliant.

Extra surcharges for airport should be included

double payment was charged

double payment was charged

Collecting the car took a while. However the car itself was great!

Easy use of booking platform and prices were competitive.

EuropCar charged after the Rent my credit Card without a reason, an invoice and an explanation. Once I asked them why, they told me to refer to Easyrentcars. But it was EUROPCAR who took money from my card, and this although vehicle was returned properly as certified by the signed protocol I received back when returning the car.

Reserved ECMR -> Ford Fiesta 1.0 74kw Very smooth and silent ride for such a small car. The engine has more than enough power and is very economical (4.9l/100km @440km mostly on Autobahn and country roads). Navaigation system was standard and easy to handle with its big touch screen. Cons: no cruise control, very poor space for 4 people

super easy car rental. car waiting about 20 steps from the exit of the terminal. fast drop off. hassle free.

straight forward

It wasnt easy to find the car rental area. Once there it wasn't obvious that you could self check in so wasted time in a queue. But the service at the desk was friendly, helpful and efficient. Great car - offered an automatic but they happily changed to a manual on request. No guidance on how the car works so you need to take time to check it all out before setting off. No instruction about drop off other than on the paperwork and difficult to find on satnav Drop off points clearly signed at airport and process 5mins max

The online booking process was simple to use, prices were clear and plenty of options

Very helpful

Good price no worries about insurance

I got a almost new car with full option I want.

No comment.

Everything perfect.

Everything perfect.

extra airport fees, which were not mentioned anywhere in the booking process

extra airport fees, which were not mentioned anywhere in the booking process

Got downgraded because of a fair in Cologne. But without a refund!!! Europcar is only a good choice when it is much cheaper than Sixt. Long waiting time at counter.

We were supplied a fiesta instead of a Leon, and the car was in amazing condition and had great specs and optional extras added such as sat nav, CarPlay and parking sensors, aswell as heated sets and heated steering wheel. very pleasant experience Throughout

Very good price, and easy booking, no problems at all.

Very kind and friendly staff at the airport

Again surcharges for airport not included

Everything was just perfect. New car, perfectly equipped, smooth and easy pick-up and drop-off.

Price Drop protection is very useful, it worked in one of my bookings.

Completly incompetent staff had no idea about anything. Said i had to pay 853€ although that amount included the CDW fee and would have been only blocked. Restarted the system and called her collegue twice cause she thought there was a mistake. Was overstressed by the three costumers she had to handle. Wrote down the wrong parking slot so i lost another 5 min. searching for the car. At drop off they told me on weekends not the Europcar staff is on duty but some third party company. In the end Keddy (Europcar) charged the airport fee, although the voucher says "Taxes and surcharges included" and at the same airport and also booked through easyrentcars AVIS did not charge anything. The car was ok, but nothing more. Highly not recommend.

ywa perfect car very good and friendly staff

very professional Team at the Airport of Hannover

professional Service