CIZGI CAR RENTAL REVIEWS

Satisfied

The process was very simple, and the car was in good condition. There was only one tire pressure warning which was resolved at a gas station without any major issue. Returning the car was smooth as well; just paid the highway toll and left.

Extremely satisfied

Average, had to wait a long time to pick up the car

This company doesn't require a credit card for the deposit, and you can return the car early. The return process is quick.

This was my first time using this company. No need for a credit card hold, which was very convenient. The car had automatic toll payment equipment, so I could just settle the fees at the company upon return. Extremely efficient.

Very satisfied. The Turkish guy’s English wasn't very fluent, but the car pickup process was very easy. I rented a gasoline car but ended up with a diesel one without any extra charge. Although the tank was empty when I picked it up, there was a convenient gas station just at the exit of the parking lot. Cash and some small change are needed; otherwise, the staff may pretend not to understand English and try to play some tricks. The car had excellent overall mileage, covering a total of 2,300 km with the air conditioning on the whole time, and I only had to refuel four times. As a small-engine car, it did a great job of taking our family of three across various terrains. We hit a rock while reversing at KATAPUS beach, damaging the rear bumper, but fortunately, we had full insurance coverage. When returning the car, we only had to pay the highway toll, and everything went smoothly.

Picking up the car was very convenient, and no deposit was required.

Satisfied

The car was good. It was a diesel with 33,000 kilometers on it, and I was very satisfied with its power, fuel consumption, and highway stability. The policy of returning it with an empty tank is a bit tricky. I didn't dare to estimate the fuel so precisely, so I probably added about 100 yuan more, which benefited the car rental company.

The overall service was good, although it took quite a while. The plus side is that I didn't have to fill out any forms myself.

Very efficient and considerate, they even waived the deposit when I picked up the car.

Very good

Pretty good, they gave us a new car.

The service attitude is really disappointing. Staff were impatient both during pickup and drop-off, suggesting this is not an isolated incident. They showed enthusiasm towards local Turkish customers. While attending to us, a Turkish woman interrupted, and the staff turned to assist her instead, rudely asking us to step aside… This is the worst service attitude I've encountered in over 20 overseas self-driving trips.

The overall experience with Cizgi has been slightly above average. The tyre condition of the car was poor and we had to take some decisions not to take the car in the North of Turkey in the hilly terrains. The drive and handling was excellent. The deposit back procedure was also poor as we had to go to different levels to get the deposit which was paid in cash back.

As always QEEQ was extremely helpful and tried there best.

Smooth car pickup

The car return instructions at Antalya Airport need improvement, and the staff's service quality could be better.

The process is simple, returning the car is quick, and they are very lenient.

When I picked up the car from the rental company, it only had enough fuel for 65 kilometers. When I returned it, it still had enough fuel for 500 kilometers, but they didn't offer any refund for the extra fuel like before.