I was supposed to get a Mazda 3 or similar but was given a Buick Encore which used much more gasoline and by the time we returned it there was a "Check Engine" light on. Other than that Thrifty was O.K.

I thought QEEQ.COM was easy to use and saved me money.

Although we didn’t get the car we asked for we got an upgrade. It was fantastic!

The customer service was great as we wanted to drop the car off at another location, it was super smooth and the people were quick in responding to us.

Thrifty charged me for an entire extra day. Still waiting a week later on the refund.

Arrivo un’ora prima del previsto e al posto del veicolo scelto vogliono darmi una vettura più piccola. Sono irremovibile , tentano di nuovo di convincermi dicendo che avrei dovuto aspettare mezz’ora, poi diventata un’ora. Quando hanno capito che non avrei accettato altro veicolo , puff la macchina compare. La macchina era nuova (Chevrolet Tahoe con 1100 miglia ) , molto soddisfatto, meno del personale al noleggio a Cleveland.

I hope better service. The coustomer service is poor .. I never recomend to my friends .. the coustomer service is poor quality and aggressive