The only problem we encountered was payment of tolls. I travelled through a number of states and it appears each state has its own system. I tried online and by phone but being a EU citizen with a non-US registered VISA credit card - there was no easy way to pay tolls. This meant that Dollar billed me twice afterwards with admin fees etc. I discovered after renting there is a toll sensor unit you can get for the windscreen for rental cars but the desk agent at Dollar did not inform me. Not great customer service in this case.
I was disappointed because I was charged more than what I was quoted initially ($8 more). I reserved the car for $51 (including all taxes). But at the counter, the attendant said that it is $58. I showed her my reservation. but she could not do anything.
I could've gotten the Dodge Ram. I was too short getting out of the car. With no running board, I sprained my foot. The car was not that clean and to have only 9900 miles when I picked it up, it was pretty scratched and beat up. All in all, it was only an ok experience.
We were unable to collect the car on our scheduled day/time because our plane was delayed by 4 hours and the counter staff had finished for the day. Fortunately we were staying 20 minutes away so returned the following day. From there everything went smoothly.
“Tutto bene ma ho dovuto insistere per avere il veicolo della classe prenotata”
About Thrifty:9.0/10
Arrivo un’ora prima del previsto e al posto del veicolo scelto vogliono darmi una vettura più piccola. Sono irremovibile , tentano di nuovo di convincermi dicendo che avrei dovuto aspettare mezz’ora, poi diventata un’ora. Quando hanno capito che non avrei accettato altro veicolo , puff la macchina compare.
La macchina era nuova (Chevrolet Tahoe con 1100 miglia ) , molto soddisfatto, meno del personale al noleggio a Cleveland.
worst experience for a rental car i have ever had!!!!!!
totally ripped off
they ended up charging me 150.00 for 2 tolls that were $4 each.
sickening!!!!
Did not receive the email receipt of final payment. This has caused great inconvenience as I have been unable to claim reimbursement for the expense. Every other car rental company emails the receipt immediately. Very unhappy.
“Overall great, just delayed and in a hurry on my way out.”
About Dollar:9.2/10
Like: Cleveland is home, I'm biased. Dollar was fine and the price was excellent. Dislike: Didn't like the delay at drop off and girl had an attitude because we all came at the same time.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
Check out this.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Tom Flanagan
-
-
-
-
View more >-
-
-
-
View more >M.Bouldware
-
-
-
-
View more >Dil
-
-
-
-
View more >A.Ferguson
-
-
-
-
View more >D.Lee
-
-
-
-
View more >Dislike: Would love a GPS
M.Hark
-
-
-
-
View more >Jaimie
-
-
-
-
View more >S.Curtis
-
-
-
-
View more >Dislike: Nothing comes to mind..
D.Pitts
-
-
-
-
View more >R.Nixon
-
-
-
-
View more >G.White
-
-
-
-
View more >D.Alden
-
-
-
-
View more >A.Cisotto
-
-
-
-
View more >t.yankush
-
-
-
-
View more >-
-
-
-
View more >P.Chinoy
-
-
-
-
View more >R.Bowers
-
-
-
-
View more >M.Steffans
-
-
-
-
View more >Dislike: Didn't like the delay at drop off and girl had an attitude because we all came at the same time.
Lucy B
-
-
-
-
View more >Car Rental Brands Ranked AT Cleveland Airport, CLE
Know More about Cleveland Airport Car Rental
Check out this.