Best company in Turkey!

We needed to call to the officce to pick-up us, we were waiting ik the terminal until a citizien call the office for us.

The car was GR8, The Pick up was a bit slow & staff tried to give us manual drive car instead of Automatic, so we would not have to wait for automatic car to turn up. We paid for automatic (for safety reasons), so we insisted on it & hence had to wait over 30mins for car to turn up. We had so much difficulty finding the entrance to correct car park at Izmir terminal & due to lack of "CIZGI" signs outside of the car park, we ended up in the wrong car park & when we finally got the Cizgi guy to come up to where we parked (on different level to drop off point), he demanded that we have to pay 20 TL for the car parking payment, even though we explained it was not our fault. The paperwork provided had no clear instruction or map showing correct drop off point & what the procedure was?! we were not happy with the Cizgi staff at pick up/drop off office in car park.

The booking process was clear & efficient

Due to a quick flight, I arrived an hour early but the car was ready. No on selling of unwanted insurance by Cizgi staff, which was greatly appreciated.

cheapest rental option for same class and model of car

not easy to find the brand name

good

Arrived at the time of changeover from old to new airport. No staff awaiting as promised, struggled to find a taxi to the pickup point outside the airport, and the driver not speaking English at all. I had to pay for the taxi trip to the pickup point myself. The car had no fuel in it (the fuel light was flashing) at 03:00 and had to find a nearby station urgently.