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+52-7449800692
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6201584122
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6201584122
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highly disappointed with ecovia service

Reviewed: Sun, Aug 18, 2019
About ecovia: 6.7 /10
1. Ecovia provide the car with half fuel tank, but did not mention it in a document. I was not able to identify this on pick up, since the dash board has 2 fuel meters: CNG and Gas, I was lookin on the Gas, not being aware of the 2d. I've sent an email, requesting to confirm this done by intention, few days later to both central and pick-up (Bergamo airport) office, but got no reply. Have remind them 2 time more, got no reply. They eventually replied right after my car was returned, but did not relate to my question at all. Finally, I requested to refund me for half tank, as I returned the car, but there was no refund. 2. Ecovia provide me with a car with CNG fule, which was highly uncomfortable to find a fule station for it. On counter they said they have only this kind of car.
About QEEQ: 8.0 /10
Compact | Seat Leon Estate or similar

Relevant Reviews on ecovia in Italy

O.Sapir

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Mini | Fiat Panda 2 Doors or similar
Reviewed: Sun, Jan 22, 2023
“Great”
About ecovia: 8.0 /10
It was easy and great
About QEEQ: 8.0 /10
Easy to use

C.Brovelli

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Mini | Fiat 500 or similar
Reviewed: Wed, Feb 26, 2020
“Smooth service, great customer service.”
About ecovia: 9.0 /10
Ecovia staff is always helpful and friendly, this time the rental office was kind of difficult to find and I had to wait about 10-15 mins together with another client as the desk was unmanned. In any case, I’ll be happy to rent with them again.
About QEEQ: 10.0 /10
Great service!

G.Jones

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Mini | Fiat 500 Guaranteed model
Reviewed: Fri, Oct 4, 2019
“Very happy!”
About ecovia: 9.0 /10
Only downside was the drop off, we kept missing the turning as it wasn't sign posted very well. The staff were extremely friendly, and spoke good English. Everything was good with the car, it was clean and exactly what we wanted.
About QEEQ: 10.0 /10
Very easy to use, happy with the correspondence of emails reminding me of what I needed to take to pick up/ drop off. Easy to understand language.

Disappointed

View more >
Compact | Fiat 500l or similar
Reviewed: Sat, Jul 20, 2019
“Asked for pick inside airport, not to walk with heavy cases for a mile, to be picked up by a shuttle”
About ecovia: 3.7 /10
Asked for pick inside airport, not to walk with heavy cases for a mile, to be picked up by a shuttle bus eventually, very confusing after you booked to pick up inside terminal, also shuttle bus service confusing, even after phoning them, didn't know if I was at the Wright place or being scammed, even during the hand over

Sof

View more >
Economy | Lancia Ypsilon or similar
Reviewed: Thu, Jun 13, 2019
“Great experience, with friendly smiles.”
About ecovia: 8.3 /10
Ecovia customer service from start to finish was great, they really do accommodate! Car was great, and was very easy returning. Friendly service, would definitely recommend.
About QEEQ: 8.0 /10
Price compared to other companies was excellent. Will book again!

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