Been given low grade car, ask for helped no one turn up. wrost Rent a Car experience of my Life

The car rental company is not located at the airport. After exiting the airport, I called the company and arranged to wait at the Starbucks entrance. The staff drove over to pick me up, though the wait time was a bit long. Everything else was fine, and communication went smoothly. The vehicle pickup and inspection process at the store was quick and straightforward. For pickup, all they required were a credit card (non-UnionPay), a passport, and a driver's license translation. They didn’t even check the original driver's license, which I forgot to bring. I was initially prepared for an argument but ended up not needing it at all. For those worried about forgetting their license, there’s no need to stress. The car wasn’t provided with a full tank of gas, so just return it with the same level you received.

VW jetta was booked but I received Hyundai elintra which was in good condition

Nice experience except for the counter staff rudeness during pick up.

no problem.

ı like easyrentcars

It took a long time to get our car because there payment system would not work and they said it was normal for this to happen. Also the staff couldn’t speak very good English and wanted us to sign documents written in Turkish that they couldn’t explain. But the car was fine and the drop off was pretty easy.

Made booking with a smaller more affordable company easy.