Very large amount of waiting to pick it up but it was a holiday weekend and they were very nice . Got upgraded

Quick email response . Very good

When we arrived there, were no cars available similar to what we had reserved. We were thinking we´d need to upgrade and pay the difference. This was frustrating. Somehow at the end, a customer who had come ahead of us was unable to rent their car and we were able to take that one. Staff was kind and professional the whole way.

When we were having trouble finding a car, the rep was very helpful in working through solutions. Mentioned they would research and call back and they did promptly. I was very glad for their assistance.

The car didn’t match the one I rentes. I rented a Toyota 4 RUNNER specifically for the purpose of my trip, turns out ai get a Ford Edge non compatible with my requirements for this trip.

El auto y la atención excelente.

Sin duda QUEEQ será mi opción para el siguiente viaje. Estoy voy contento con el servicio gracias

Una pregunta, no han hecho la devolución del monto que bloquean, cuánto tarda en reflejarse el monto final?