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Live Chat Email Us Service Code: 8773132277
Reviewed: Mon, Jun 24, 2019
About Hertz: 8.7 /10
When we received our paperwork from easyrent it stated that we could collect the vehicle at either the Hertz or Thrifty desk in Palma airport. When iI approached the Thrifty desk the operative Rita advised that I couldnt collect it here (despite wearing Hertz labelled clothing). I showed her the paper work that clearly said that the vehicle could be collected at either Hertz OR Thrifty, be she insisted that because there was a Hertz image on the paper work that the vehicle could only be colelcted at the Hertz desk. This continued for ten minutes of so and she eventually relented but told me in no uncertain terms that they wouldnt normally do this and that they were doing us a favour. I dont know if the paper work or the operative was wrong, either way it added undue stress to the process.
About QEEQ: 10.0 /10
Small SUV | Nissan Qashqai or similar

Relevant Reviews on Hertz PALMA DE MALLORCA AP

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Small SUV | Nissan Qashqai or similar
Reviewed: Tue, May 14, 2019
About Hertz: 10.0 /10
Counter staff in airport and at car collection very helpful.
About QEEQ: 10.0 /10

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