Tadellos und unkompliziert. So wie es ein soll.

オーランド国際空港でのレンタカー予約は今回で３回目だったので、深夜到着でも不安はありませんでした。予約していた車両が用意されておらず少し時間がかかりましたが、予約車種よりグレードの高い車両を予約価格でレンタル出来ました。到着ゲートがBゲートでAVIS窓口もBで手続きしましたが、車両はAゲート側の駐車場に停めてあり、たどり着くまで少し時間が掛かりました。 海外でのレンタカー予約は希望していた車種が無いことが度々あるので注意が必要です。

レンタカー予約のポータルサイトですが何度か利用して不満はありません。

We got a car that exceeded our expectation, bigger than expected as we booked an intermediate size. The only complaint was that the external cleaning service was not working at the day of the pickup and we received a very dirty car (mud, dust etc'). The interior was clean. We were NOT notified by the desk service and had to come back after seeing the car to verify this is ok. Otherwise a smooth pickup and dropoff.

THe booking was very good, we will definitely try it again next time.

I've been charged twice, despite paying you in full on booking, Avis have also charged me. A case has been raised and you are dealing with it, but it's inconvenience and worry I could do without and has tainted the experience.

The customer service was excellent at the counter - no hard-selling and a small queue which were things we had previously experienced with other trips. The agent was really helpful and gave advice about the weather and toll pass. The young man who assisted us on the return was lovely too. The car itself was disappointing though, not clean inside, previous customer's paper work was still inside with personal details suggesting the car had not been cleaned, in addition there were food particles in the cup holders. I cleaned everything with anti-septic wipes as we were concerned about covid. There were dents on the driver's door, scrapes on the boot and damage to the bottom of the front and back passenger doors and the trim was hanging off. The car was clearly well used as had 27,000 miles on the clock which is unusually high for a rental car. The car ran well and we had no mechanical problems. We arrived later than expected due to a delay at Heathrow and it was getting dark so we didn't see the condition of the exterior of the car and I was able to clean the interior myself, in addition we had a long drive ahead the next morning which was why we didn't take the car back to change it, if we had stayed locally we probably would have asked to exchange it. It didn't spoil our holiday in any way but we were disappointed with the car's condition

Booking process was easy and from the reviews we felt confident in QEEQ.COM had we needed assistance.

Jesse, the Avis representative, went above and beyond to assist me securing a rental car as my reservation came in late the night before and there were no cars available the next morning. Jesses tried to reach me and the number on file with Qeeq was incorrect. Within 10minutes, Jesse secured a car for me and I was on my way! In addition, Jesse remedied the intense cleaning fluid smell in the car which would have been difficult to drive 2hrs with the windows closed.