This car was essentially new (1250 miles). Whoever preps the cars should be fired. The license plates on the car were noticeably crocked. Someone just drove the screws into the truck panel. Ford actually provides rubber gromets to locate the plate. Also the floor matts were still in the plastic bag in the spare tire area.

I waited a lot to pick up a car — hope you can solve this issue as soon as possible. The counter staffs were trying to aggressively recommend a more expensive car and sell car insurances although I already chose a car type and purchased basic insurances through easycar rental.

I was satisfied by easyrental car programs and services.

I was overcharged customer service was horrible with information about why was overcharged and I will never rent from this place again or refer any of my friends or family they are a company full of liars and scammers

Issues with pick up we waited a long time to get the car in line then was embarrassed because they wanted two credit cards which I did not travel with two and additional money which I was NOT expecting!!! Ultimately charged much more than quoted upfront despite following rules returning vehicle is new condition with a full tank of gas!

Booked easy but needed the detailed about bringing two credit cards.

We had our travel plans change and had to drop the car at a different location and time. It was a very stressful time as a family member is termanal and we needed to change everything. They were understanding and made things easier for us. Kudos to Austin out of the Flagstaff office for being helpful and understading.