Awesome and sufficient

The car was a hyundai i20 not the polo as advertised but it was clean and did the job well.

Some of the platform didn't work and I had to use online chat which sorted the issue

We were met very quickly at the airport and were able to pick up our car within only ten minutes. The service was efficient, polite and far exceeded expectations. The staff adapted to our needs with no hassle and we are really grateful for such amazing service at such a good price. Overall this was amazing value.

Helpful to have the chat option. Easy booking and no issues.

I did not receive the car because the company refused to accept my international driving licence whereas other companies had no problems with it. Besides, company has no counter in the terminal and I had to wait for more than an hour after agreed pick-up time before a company representative arrived at the airport. As a result, I was over 2 hours late for my business meeting because I had to search for another car and wait for it to be prepared.

The counter staff refused to give me access to the car without paying for their own insurance (they claimed that my Visa gold was not a valid credit card). The terms of that extra insurance were never given to me and I had to insist to get a receipt. I felt trapped.

The rental agency try to rip me off by paying the damages I didnt do. Also I took the damages cover insurance and dispite the insurance they try to make me pay about 600 euro. Its scandalius. I follow you the message they send me