QEEQ
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Live Chat Email Us Service Code: 9523070274
Search for Record Go Car Rentals in Prat Llobregat Bcn

Record go were absolutely terrible. Car offered not SUV and too small. Cost us to upgrade

Reviewed: Sun, Aug 8, 2021
About Record Go: 4.0 /10
The worst customer service ever. Over 3 hours to pick up the car. 1.5 hours to drop off the car. Staff unprofessional and rude. When we called with questions regarding faulty key drop off box the record go agent called us liars, shouted at as, put down the phone and refused to answer any further calls. .. all the time knowing we had a 3 month old baby with us.
About QEEQ: 8.0 /10
Directions to the car hire location were incorrect and we had to walk for over 40 mins to find the record go office. No assistance was offered.
Medium SUV | Toyota C-HR or similar

Relevant Reviews on Record Go in Spain

s.whitaker

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Economy | Ford Fiesta or similar
Reviewed: Thu, Sep 23, 2021
“just about Ok until; the drop -off which was appalling .”
About Record Go: 7.0 /10
they " upgraded" us to a Merc A class which was too small to get into . The drop off staff were rude beyond belief . I have never been spoken to by such a surly rude woman in my life . i will never use record again .

r.gardner

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Small SUV | Nissan Qashqai or similar
Reviewed: Mon, Sep 30, 2019
“Everything excellent except having to pay €50 or wait over an hour to collect a car is very poor”
About Record Go: 9.0 /10
Collecting the vehicle was very slow,with kids in our party we opted to pay €50 euro for fast track because of the que in front of us,only 3 people behind the counter is not enough for the size of ques
About QEEQ: 8.0 /10

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Compact | Mercedes-Benz A Class or similar
Reviewed: Mon, Jul 22, 2019
“Front desk was super helpful and friendly. The car had some glitches!”
About Record Go: 9.7 /10
Front desk answered all of our questions and tried to be as helpful as possible. They were fantastic! The car had some brake trouble which at times was really scary, some dash warnings would pop up from time to time which were a little alarming, and the gps does not recognize addresses so you have to manually look for the destination on the gps map which is tough if you don’t know where you’re going!
About QEEQ: 9.0 /10

N.Vercellino

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Compact | Ford Focus or similar
Reviewed: Thu, Jun 20, 2019
“I spent more than I expected on booking. I should have spent 60 and I spent 170.”
About Record Go: 9.3 /10
The car was good but I spent 35+89 that I didn't expect. They haven't been so clear with me during booking reservation.
About QEEQ: 10.0 /10

S.Sutton

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Small SUV | Nissan Qashqai or similar
Reviewed: Tue, Apr 16, 2019
“Very happy overall.”
About Record Go: 9.0 /10
Unfortunately the counter clerk was very new to job and didn't seem like he knew what he was doing having to constantly refer to other staff for advise. He was very pleasant and apologetic but after an early start we could have done without the long booking in process.
About QEEQ: 10.0 /10

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