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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8066308088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8066308088
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Good deal. We will use qeeq for car booking again

Reviewed: Wed, Jun 23, 2021
About Hertz: 6.0 /10
Vehicle was not ready at time of collection. Service staff was under man hence have to wait for more than an hour to process the transaction. Overall service staff were polite and professional.
About QEEQ: 7.0 /10
Good car rental deals. However, insurance coverage could be in more details. Hertz felt that the comprehensive insurance is insufficient and strongly recommend to increase the coverage.
Medium SUV | Nissan Pathfinder 7 Seats or similar

Relevant Reviews on Hertz in United States

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Mini Van | Chrysler Pacifica or similar
Reviewed: Wed, Jan 24, 2024
“ホノルル Hertzレンタカー”
About Hertz: 6.0 /10
スタッフの数が少なく,日本語も全く通じないので時間がかかりすぎた。車は古く両サイドミラーが汚くて見にくいし、バックモニターも途中から映らなくなった。燃料を満タンにしたが帰りの空港までの走行で少し減った為か、後日100ドル請求された。 今後Hertzは利用しないだろう。
About QEEQ: 8.0 /10
予約は簡単で使いやすい。 価格が安いかどうかはわからない。
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PTR SUZUKI

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Small SUV | Buick Encore or similar
Reviewed: Wed, Jan 10, 2024
“長期間の長距離を含めた日常の移動も快適でした”
About Hertz: 10.0 /10
応対してくれたスタッフの手際がよく、スムースに乗り出せました。車の状態は最高で、長距離のドライブも快適にできました。
About QEEQ: 10.0 /10
当初予定のフライトがキャンセルとなり、一日遅れの到着となったのですが、現地との深夜のやり取りで、当初の予定のキャンセルや、新しい予約への対応も円滑に進めてもらえました。
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O.Horler

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Compact | Ford Focus or similar
Reviewed: Mon, Jan 8, 2024
“Good price with QEED, strange service from Hertz.”
About Hertz: 8.0 /10
Hertz said they had no cars available because I had booked less then 24hrs before my booking. The lady at the counter said she didn't have to honour bookings that were booked less then 24 hour before the collection time. She confirmed this with her colleagues. She said try other companies but they are probably full as it's Christmas eve. I tried a few other companies and they all had no availability. I went back to the same hertz counter and lady and asked if they had anything available. She said no. I asked was there anything even a van, anything. eventually she said they had a Tesla but it was over $1000 for the 3 days. I had already paid €254 to QEED. The $1000 was too much. I contacted QEED who asked me to ask for a letter saying they had no cars available, I asked the lady at the counter for this, she said she can't do this but to ask the manager who she said was somewhere downstairs. I went looking for her for about 20 minutes asking other staff in the car park etc. I then came back to the counter and said I can't find the manager to the lady. Then another lady stepped forward who was the manager. I explained that I was told there was no cars but I had a confirmed booking. She instantly said take any car as if there was no issue in the first place. Of course I was delighted with this. The lady who made everything complicated then processed my booking as if nothing had happened. It was stressful and I don't understand why it was made so complicated. The lady behaved as if nothing happened. Even how she said they have no cars was as if she was saying something totally unimportant. Strange experience, I think the staff must be exhausted as it seemed like dealing with an emotionless person. Its as if she was telling me where the bathroom was not 'we don't have any cars and your holiday is potentially gonna be very stressful lets see what I can do to help.' Luckily I was on my own and felt quite relaxed as I wasn't in a rush this day. In the end I got a TESLA for the same price which was great. Just odd to priced at $1000 + then told its no extra just take anything. I am a gold member of Hertz perhaps that helped. I don't know. Everybody else was great to deal with expect the lady at the counter. Very strange.
About QEEQ: 9.0 /10
My experience with Hertz could have been better.

Priscilla Guedes

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Standard | Volkswagen Jetta or similar
Reviewed: Thu, Jan 27, 2022
About Hertz: 10.0 /10
Tive uma excelente experiência com o app e a locadora! Excelentes preços
About QEEQ: 10.0 /10

D.F.

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Standard | Volkswagen Jetta or similar
Reviewed: Sat, Jun 16, 2018
“Great experience with Hertz”
About Hertz: 9.4 /10
Like: When dropping car off it was noted we had a lot of luggage so the mileage checker had Mario, his co-worker, take us directly to the airport in our rented car and he handled unloading our bags, vs trucking bags over to their airport shuttle bus. Excellent service and greatly appreciated by us! Thank you Hertz!
Dislike: Getting out of the rental facility to drive to Cleveland area seemed so out of the way, but it could have been our GPS taking us out of our way. Next time will ask them how to get to Cleveland.

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