Brand-New

Car was crashed and making noises underneath.

The counter staff tried to ask us to upgrade to BMW. We are not English speaking people so we didn’t realize what he said. When we pick up the car and check the contract, I realized we got extra charged. Then we went back to him to ask to change to original type car. He asked us to wait on the side, we waited for just few minutes and he passed the key to us said number 24, it’s the last parking lot on the left side, when we got there, there is no car. And we checked all the cars’ lisence plate then we got the car. It was on the right side and the first one not the last one. The number actually is 25. We feel the staff just wanted to trick us because we changed our mind to upgrade. Feel not good.

Good app

No comments

Much smaller car than booked and office insisted this was the correct size. We were in a rush so couldn’t waste time arguing. No way is a Nissan Micra a COMPACT car! Basically tried to upsell a bigger car. I think tried it on because we were 2 females. Very disappointing!

La voiture était beaucoup mieux que ce que je pensais, plus grande, très agréable à conduire. C était parfait.