Great experience

It took me two hours to get out of there. Their computer froze when my credit card was being processed so when I tried again it was declined. I didn't have a phone so I asked to use theirs to call the credit card company. The guy wasn't going to let me which would have been disastrous. Luckily the manager was around and he let me call the credit co. and eventually i was allowed to proceed. Total lack of compassion on the part of the Hertz employee especially when it was the fault of their computer. I had been travelling for twenty hours and this was very upsetting .Thank goodness the manager Ash was around otherwise I would have been stranded and jetlagged

I think that it was easy to book. I don think that I needed all the insurance that was pushed on me

There was one man working, a line of people out the door, and unhappy customers everywhere. The first car they put me in was completely unclean and stank terribly of cigarette smoke. I had to ask for a different car, as I am a singer. They said they only thing left was this crappy Kia that had not been cleaned and had no gas. Because I was in a hurry after waiting an hour, I had to take it. What a mess.....

Hertz couldn’t find our reservation. Said they were having an issue with reservations stating with the letter J. Took 30 minutes to correct.

Like: I LOVED the cost, but the experience was amazing and easy. I will definitely go through your company and Hertz in the future for all my travels as long as they are like this one!

Like: Absolutely love the staff and service they provide. Upmost professionalism and so courteous.
Dislike: Nothing! Loved every experience at this location.