NICE CAR RENTAL REVIEWS

The rental car proposed me to pay for insurance “super relax” which I accepted due to the fact that my insurance was limited to CWD.

Everything was good, for my first time on this application I’m very happy, I just continue to use it. Thanks!

Their office is very difficult to find, but the personnel was very kind and even waited for me outside office hours after my flight was severely delayed.

Tout etait parfait mais nous n avons pas eu le code pour ouvrir la barrier a l aeroport de Grenoble. Heureusement que' in client d'une autre compagnie l avait.

J'ai attendu très longtemps pour récupérer le véhicule. C'est dommage?

PARFAIT!

Avis staff were slow and did not respect my booking from you and said they don’t like people ordering through your Company! Over 75 mins to get the car

I waited for 2 hours in a line up and they proceeded to charge me 200 Euros for being 2 hours late for a pick up. I had already paid for the entire day and they still charged me. This happened to a lot of people in the line. Everyone was very upset. This company offers cheap prices online but steals and lies to you when you're at the counter. EasyRentCars is a great website however dealing with Goldcar will tarnish your reputation. Goldcar is the worst company and customer service I have every dealt with in over 35 years of travel.

Rubbish car, aggressive sale of insurance on pick up

The car I received was not what was ordered, was much smaller. The location was also near impossible to find and the service was nothing short of appalling.

Quick and easy to book.

We landed at NCE T1 and the pick-up was at T2. If I had known I would have possibly booked another rental to avoid the bus transfer (10mins) with my family and the large amount of luggage we had. Once at T2 there was no problems and the pick-up was smooth and easy. Staff were polite and efficient.

Easy booking process and competitive price.

When booking the car on the website it stated the car was sufficient for 7 passengers and 4 luggage - this was sadly not the case - it could fit 2 suitcases only passengers all had the other suitcases and hand luggage all over them which was far from ideal especially with 2 special needs children and that was with an upgrade to a ford galaxy

Max sped us through the process from the welcome desk to showing us the car. HE PRE-EMPTED ANY QUESTIONS WE HAD AND MADE THE WHOLE PROCESS SEAMLESS. Particularly liked the way he showed us the size measuring card for bumps and dents that would count or not, and also appreciated the lack of hard sell trying to make us upgrade. A terrific experience!

Very clear interface on Easyrentcars, enabling a quick booking process.

Will use you next time!!

Thank you!!

Seule difficulté : pas d’envoi de la facture malgré une demande au service client

Over 1.5 hour wait to pick up the loan car. Huge queues. Unexplained €60 fee on drop off. No explanation just "thank you all done" and handed a receipt. Did not notice the charge until I later checked.

Que des voleurs qui ont un guichet en toile éloigné des vrais loueur de voiture. Aucun moyen de les appeler. Si vous prenez pas d'assurance attendez-vous à avoir des problème.

Bon comparateurs de prix

Such a horrible process of retrieving our car. Had to take a shuttle from one terminal to the other with all of our bags because the counter at one terminal was closed. Then a lot of confusion and business in the car rental building. Hard to find the office once we went through the chaos of competing paper work. The garage was so small. It took forever. Just a horrible experience

Far too much time to pick up the car (40 mns).

Poor service weren't open when we arrived despite agreeing they would be. No meaningful steps taken to remediate.

The car was damaged with a front broken light and damage all way round. Our departure was delayed due to bringing a member of staff up to the car park to report damage.

It seems like Sunday’s are always very busy for pick ups at the airport. But all rent a cars had about a 2 hour wait. Also coming for the other terminal and getting on and off the busy and thru a walkway that doesn’t fit carts is not fun. But everyone manages.

Excellent a1