NICE CAR RENTAL REVIEWS

Service du personnel ne nous a pas prévenus de dommages sur la voiture. il ne nous a pas expliqué comment conduire la voiture (c'était une voiture hybride). La voiture n'était pas au bon endroit qu'on nous avait dit et il n'y avait personne à qui demander. Nous avons perdu trop de temps et nous avons été stressés. Je pense que quelqu'un aurait dû nous accompagner pour voir si tout allait bien pour la voiture.

Plus de 2h30 pour recuperer la voiture de location. Totalement inadmissible

Europcar option came out cheapest for renting Alfa Romeo Giulietta “or similar”. However 1. When went to pick the car our chosen car was not provided and was referred to the clause on advert which says "or similar". However the car provided (cannot remember its name but some sort of Opel) was/and is in no way similar to Alfa Romeo. Looked around at Europcar car park both when picking the car and when dropping it but could not see Alfa Romeo at all so I am sure they lied on advert about having Alfa Romeo in stock at all and were always going to rely on clause "or similar". Extremely dishonest 2. When I arrived at counter with my booking Europcar guy tried very hard to rent me an expensive luxury car instead. The price quoted was 8 times of what I had booked for. (Common sense that I would have booked an expensive car in the first place if I wanted). Pressure tactics like this are very stressful when you have come off a long flight with children early in the early morning. 3. When Europcar were unable to convince me with renting their expensive car, an expensive additional fully comprehensive insurance of nearly double that of the price of rent was charged). I had no option but to accept as excess premium was £1500 without this additional insurance. I had similar experience in the past when you pick the car they find faults with your online comprehensive insurance so I never get a fully comp insurance online and rely on buying it on the day. However the price charged by Europcar was 3 times of what was quoted in the online offer. 4. The car provided consumed much more fuel than a normal compact car and certainly more than Alfa Romeo. Although I had told Europcar beforehand that I will be going lots of miles. 5. As per the contract I was forced to use Fuel type E5 which is more expensive that Fuel type E10. Later on I found out that manufacturer recommends any of E5 or E10 fuels for that car. Again this was dishonest.

No issues

Déçu par la voiture réceptionné Attente terrible a la réception du véhicule environ 2 heures. Restitution très facile et rapide Personnel très agréable et professionnel.

Excellent

Good

Long waiting time!

Ok!

En résumé : Temps de vol Paris -Nice :1h15 , temps d’attente pour récupérer le véhicule 1h15 , jamais vu cela !

Ras

Pick-up and drop-off were fast and car was new. What we didn't like was that Goldcar charged our card 30 EUR after the rental and never told us why exactly (no email, no receipt, nothing at all). Very unclear and kinda dodgy practice.

It would have been helpful to have been shown the controls; the car interface has a lot of automatic functionality so mostly it was okay but there are also a lot of stalks on the steering column. I accidentally switched on the speed limiter once at a very low speed and it took me a few tries to work out the screen wash function. Other than that everything was perfect.

All okay!

Nous avons attendu presque 2 heures pour récupérer notre véhicule, avec 2 enfants et étant prétendument en file "prioritaire". Aucune vérification du véhicule effectuée par EuropCar lors de sa récupération. On nous a proposé une upgrade vers un véhicule "offre spéciale super interessante": plus de 2 fois plus cher pour avoir un véhicule de catégorie supérieure: scandaleux !

Ожидание в очереди на получение забронированной машины сосиавмла почти два часа, без десяти минут. Машина была предоплачены полностью с полной страховкой, которая возможно на сайте. Если верить условиям опмсанным, доплатить я должна была на месте только за детское кресло, 30€, и депозит 300€. На месте оказалось,что доплата моя 170€, а депозит 70. По возврату вообще не понятно, депозит не вернули еще, и похоже пытаются снять доп сумму 62€. Крайне не довольна.

L’attente pour récupérer le véhicule était interminable presque 2 heures!!!

Waited way too long to get the car which in a digital age is ridiculous. Things like driving licence etc can surely be scanned and sent in advance. No chance to review car condition. No one came with us to the car to check condition or to confirm where any existing knocks or scrapes. The result is them claiming an existing scrape was cause by me when we had absolutely no problems with the car. Furious. I have fully comp but that isn’t the point.

Easyrentcars was great. Slick and easy.

La voiture était parfaite concernant son état et ses options, cependant ce n'était pas un van comme demandé, mais un monoplace avec 7 places. Nous avons adapté les bagages en conséquence, mais il manquait un peu de coffre.

Try to give me a smaller car than I booked and were only interested in selling me an upgrade. Took nearly an hour of arguing to get a car big enough. Terrible customer service

All good

Personne a l'accueil, très peu aimable, nous a donné une Ford focus mais arrivé à la voiture elle était déjà louée à quelqu'un d'autre, ne nous a pas dit que si nous mettions des permis supplémentaires, il y avait un supplément à payer

Rien à redire

After waiting in a queue for two hours, I got to the front of the queue and the Goldcar employee tried to sell me further insurance. After she had explained it three times, I said I wasn’t interested to which she said that I wasn’t listening to her and she therefore ‘wouldn’t talk to me’. Then bumped up deposit so it exceeded limit on my card and then asked me to join the end of the queue to think about whether I would pay for the insurance or not. Needless to say I refused to go to the back of the queue and was left with no choice but to pay the insurance so myself, husband and two young children weren’t stranded without a car. Will avoid Goldcar at all costs in future. Rude and aggressive employee runtimes whole experience.

No

No

Arrived earlier then booked pick up time , told me they didn’t have a car in My group (BS) ! Tried to up sell me Mercedes A class for extra 490 euro ! I went back at booked time to be given A damaged car, with filthy glass !! Never will I rent from euro car .

Goldcar sont des arnaqueurs, ils ne m'ont pas donne la voiture que j'avais reserve Citroen C4 Cactus, ils voulaient me donner une Citroen C1 !!! et apres avoir gueule j'ai eu une Seat et ils m'ont fait payer une assurance suplementaire de 229.95 Euro pourtant j'avais pris lors de ma reservation une assurance suplementaire quils n'ont pas voulu admettre.