“WILL GO TO MAJOR RENTAL COMPANIES IN THE FUTURE.”
About Routes:6.3/10
ANYBODY CHECK THEIR CHARGE RECORDS FOR WINDSHIELD DAMAGE. THEY MAY MAKE A FEW SMALL CHIPS ON THE WINDSHIELD THAT MAY BE DIFFICULT TO NOTICE IN CHECK AROUND, AND CHARGE FOR THEM WHEN THE CAR IS RETURNED. THEY MAY CHARGE FOR CHIP DAMAGE OVER AND OVER. SCAM. COULD REALLY FEEL THAT.
SENT SEPARATE EMAIL FOR THE SUBJECT TO YOUR OFFICE ALREADY.
Wait time for pick up from airport was far too long, company wouldn’t answer phone so shuttle bus never came, waited for over 1hr before eventually sending a bus not big enough to fit everyone who was waiting
The process pretty much went smooth but did have a time finding the drop off location. Parked in one spot only to be told that I needed to move it around. Also we chose to bring car back empty as they explained it was much cheaper as they got a deal at 93 cent. Overall I would certainly use Thrifty again as by far the cheapest. I did book it very early on, like March, for our trip in September.
About QEEQ:8.0/10
Easyrent cars went smooth. Quick easy booking on line and customer service was polite when I called.
When the service staff could not sell me any insurance (because I had already bought on easyrentcars), he became impatient, and kept wanting me to sign the papers - when there were many dents/scratches that were not labelled on the contract. Thankfully the car was in good condition and the trip went without any hitch.
I wished i could get winter tire. Because there was only 4 saisons tires, i have not been able to go to Jasper, which was one of my trip purpose.
That point was my only deception
“Good experience, good service, boot space not sufficent.”
About Budget:8.3/10
quick and good service. We were expecting a focus sized car which we chose due to the focus having a large boot space. Unfortunately we ended up with a civic with a very inadequate boot space.
“it was ok by and large though. Only problem was Routes not operating 24/7”
About Routes:8.7/10
As a car rental service, i believe the car rental service should be offered on a 24/7 basis. I had to return the car at 5:30am on 31/12/2019 before they opened shop and had to pay almost CAD20 to UBER to get back to the airport. Not cool at all.
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