CALGARY CAR RENTAL REVIEWS

Smooth process, best price

all good except the GPS system that I rented was without charge and had some difficulty driving in a strange city and GPS died on me out of the gate- was fine after I put a full chage on it

did everything as promised all good

Counter staff seemed lethargic.he tried to give me a smaller car than what I was assigned and payed for, so I had to make him aware of that fact to get the sized car that I ordered.

The car only had a very quick and basic clean before i got it

GPS they rented me didn't have all the parts. No suction window cap mount so it was very inconvenient and not safe and thety charged for it 9.99 a day.GPS NEED UPDATING Otherwise everything great.

I really liked it recommended A+++++

Perfect condition of the car, people are nice!

I was told that I received one additional drive with no cost but when I dropped off the car I was charged an extra.

The staff at pick up was ok. They explained everything to you. The car was nice and new. But it was not cleaned before pick up. Dirty windows, dirty on skin. The drop off process was so slow. I had to wait half an hour for returning the car.

No cars initially available abouta 15 min wait but gave an upgrade so all is good.

It seemed like we had to wait a long time for a pick up. Longer than we were told it was going to be. Everything else was fine.

It was very easy getting the car and the staff was great and very helpful! Will definitely rent again! Loved that there waa no drop off fee.

Loved Easy Car rental!! Everything was truly very easy. They had the best rate and no drop off fee! Thank you!

慣れない私たちに丁寧に接してくれました。本当にありがとうと伝えたいです。

Everything was great, beside that I was charged two hours late return and my friend May’s family was charged 1 hour late return fee. When we picked up the car, there was no explanation that the rental was counted by hours. We thought it was very early to return the car by 12 noon. We were staying in the hotel close by waiting for time getting closer to the flight time. We If we were notified that the renting time was counted by hours, we would have returned the car two hours earlier. We went to the return counter and they said they couldn’t do anything about this situation.

Counter was busy but friendly service

Easy

The car was not ready for pick up and there was an existing stone chip on the wind shield which is scary coz it might break on me specially on the way to a high altitude location at lake louise. However, the counter staff upon drop off was very nice and quick... It was not ACE though its Discount Cars...

The car itself was great, EXCEPT we really prefer that mini vans hold 8. I had reserved it weeks ahead. We still had to wait for over an hour.

EasyRentCars was easy.

The car was old & damaged, very disappointing. I was required to call my insurance agency to confirm I had coverage. I have never in all my years of car rentals had to do this. I was very annoyed by this. I needed to extend my drop off time as we were flying and I had a flight change after the booking was made. I was charged an extra day for this 2 hour difference. This is disgusting customer service.

The booking platform was fine but not enough details on the rental companies. I felt 'tricked' into booking with a sub standard company. It looked like a legitimate airport service, but was in fact not.

Staff was okay...needs to be more informative on locations I needed to be at and show me on map on how to get to those locations..otherwise okay...

Great and easy to follow booking...will definitely use again...

it took three cars to finally get what was expected...way too long for renting a top class of car

Des frais supplémentaires au moment du retrait du véhicule, avec des explicitations pas très claires. Du coup notre tarif de location peu élevé au départ a doublé. Par exemple, on nous fait payer un plein d'essence entier, même si on loue une voiture pour moins de 48h pour faire juste quelques kilomètres dans le coin, une façon peu honnête d'encaisser beaucoup d'argent. Imaginez ce gain multiplié par des milliers de voitures louées ! Alors que sur tous les lieux touristiques, nous avons rencontré des personnes parlant aussi le français (langue du Québec, province canadienne), chez Budget, personne ne parlait le français.