The after care from Alamo after pickup was excellent. They proactively contacted me to ascertain if I had any questions and provided quick responses to a couple of enquiries I made.
“Thrifty charged more than 2X cost quoted by you. I’ve reached out with the Thrifty receipt no reply”
About Thrifty:9.3/10
She told me to pick any car in the row and mentioned a Nissan. That’s what I took. A bit more clarity needs to be involved if I am going to be upcharged by simply getting into wrong car in the row.
Advantage charged my credit card and stated our gas tank was not full at drop off. We specifically found a gas station that was open at 4:45 am to fill up our gas tank. This fraudulent charge is very concerning about company practices.
After having to wait for 2 buses to get to the off site rental office, we had to wait another 45 minutes at the rental car counter to get the car. Service at counter was EXTREMELY slow & unfriendly. We booked a 2 door economy car. When we finally got waited on, the only car available to us was a full size VAN (which was VERY difficult to get around in in Mission Beach)!! When we said we didn’t want a van, the only consolation MEX offered us was to cancel the rental. Dont know the point of making a reservation with this company when they don’t honor the reservation. Not worth the discount price. DONT USE THIS RENTAL COMPANY.
About QEEQ:7.0/10
Site is Easy to use, but never saw that the rental car company I selected was outside the airport property & would require 2 buses to get there.
Counter staff at pick up very pushy trying to get us to upgrade. Said he wasn't happy with our choice of car for safety reasons!! Only driving from SD to LA! He said it had no luggage space, no cruise control and no Bluetooth connectivity. It had all 3! Would put me off using Alamo in the future.
About QEEQ:10.0/10
Easy to use. However, the App that's advertised is non-existent, which is disconcerting when you try and load it after you've booked.
Lovely car - was very happy to be driving a hybrid - a Ford Fusion. Handled really well and very comfortable. Counter staff were very helpful. It was busy so I had a bit of a wait but not too bad - I was out of there in 15 minutes.
About QEEQ:10.0/10
The booking process was easy - a lot of small print to be read - although I suppose that’s inevitable. I had no other reason to contact them.
I did not get away from the counter until after 12:30 am. Line was long and slow. Nice people, but the process took WAY TOO long. At the rental I booked in Sacramento later in the week, it tool FAR less time to process things and there was not ADDITIONAL insurance required. I am going to check on the insurance that your company required. I had a BMW 530i that required no additional insurance???
The hidden fees were horrible at payless car rental. I will NEVER rent from them again. 2 week rental for $244 was the reason I went with them, then they put an extra $250 holding fee then they booked me for mileage when my mileage was supposed to be all included. No one told me that I couldn't travel to Sanfran. The lady at the desk specifically asked me where I was going and I told her San francisco and she didn't mention it to me at all! So I was charged an extra $150. At that rate of $650. I would have been better off going with budget or enterprise or anything other than payless... you definately do not pay less at payless car rentals.
About QEEQ:10.0/10
This was a great resource to use... and I will always book through them as it was easy and fast!
I was under the impression when booking my car that there would not be any extra charges after my initial payment, as I paid for the car in full at time of booking. However, when I arrived they charged an additional amount. I am disgusted by FOX and would not use this company again.
The MEX folks were very nice and helpful. The only drawback from renting from them was that the rental location requires 2 shuttles to get to; airport to airport shuttle drop off to rental location, so there's a fair bit of waiting involved.
Todo muy bien! Solo que el coche estaba un poco sucio por dentro en los sujetadores de vasos muy sucios
About QEEQ:10.0/10
Solo que en los sujetadores de los vasos no los limpian y están muy sucios ya de muchos usos y al lavar los coches no los se en y se quedan con las gotas de agua sucia
Avoid them! Way to pushy trying to get you to purchase add-on's and she even tried to get me to take a bigger car. There was only me, so why on earth she thought I'd need a bigger one was beyond me.
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