SAN FRANCISCO AIRPORT CAR RENTAL REVIEWS

Easy to pick up and drop off, and the car got the job done in the end. I do wish they'd had what I'd booked (a hybrid vehicle), but unfortunately they didn't and were offering me alternatives that cost more (Tesla) or were tiny two-door electric vehicles that wouldn't fit me plus my luggage. Had to go with a full petrol option instead.

Easy to use, had to update my booking once (pick up time) and had no troubles

Ended up hiring a larger car as we had increased luggage and car we had planned to hire was same spec as what we had at home which would no way fit everything in. Wasn’t cheap overall, bur given good daily price on increase. Service was fantastic and went out of their way to assist with child car seats etc.

All worked easily.

First car had fault however replacement was fantastic for our 4500 mile hire period!

Great booking platform really smooth and great price

We had to wait ages to pick up the car. I was only 3rd in the queue but waited over an hour - it seems the Thrifty staff spent ages trying to upsell each customer, hence the wait. By the time I was seen, the queue was around 20 people long and growing. By contrast, the drop off procedure was swift and efficient and the car itself was as ordered and expected

Perfect car for this trip. Really appreciated the comfort and space of the car.

Smooth and easy!

needed over 5 hours to get the car. is very very dispirited.

Tout s'est bien déroulé !

Parfait !

The car was not the one advertised in my booking but « an equivalent car » which never look as good as what I booked. It took some time to do the paper work - and finding the car ! - at pick up Everything else was great

Took a long time getting the car. Hertz desk was very busy so the waiting time in queue was long. Once at the desk I was told the cars weren’t available and I had to wait. The queuing process was chaotic and disorganised.

Good service

Top quality rentl car company. Car supplied was a 5.7L Dodge Charger V8 Hemi, great for the road trip but a bit thirsty round town but nonetheless memorable experience.

Third time I've used QEEQ this year and 2 more bookings in the pipeline I am very happy with their service and their price point in these difficult times

It took a very long time to pick up the car in San Francisco International. Getting off an 11 Hr flight to wait over an hour to check in for a car with a very long queue wasn’t ideal. The service at the desk from the Hertz agent was excellent which made up for the wait

Great price, easy to book would use again

Thrifty overbooked their rental cars, which caused we waited more 2 hours. The staff solicited me to raise cost to upgrade car & get car soon, otherwise there will be 2 more hours waiting. I provided my phone number to get their notice. After 2 hours waiting by the counter, they did not inform me the car was ready until I approached asked the staff, then he said my car was ready....

Car & service were great & straightforward

Great. Pleasantly surprised. Will use QEEQ again

Our initial contact was very good....he was a very competent gentleman and we felt he was helping and advising without a hard sell.

Thr site was functionally clear and delivered on what "was on the tin".

Nothing

Nothing

Intentaron cargarme extras a la recogida del coche

El price drop no hizo nada

Nice clean car

Just fine

Everything has been perfect, and return very quick. The vehicle perfect as well.

The prices and facility is very good.

Wait time was nearly 2 hours to pick up the car but lady a counter was very helpful when we finally got there. Car that we booked was not available but we were upgraded.

Price drop was great, saved £25.

The experience was, generally, pretty pleasant. The counter staff were polite, although they pushed unnecessary extras too much for my liking, like additional insurance and bigger car. Having said that, the counter staff did say, "Go and look at the car and if you want to come back and upgrade, great", which was appreciated. The car (Nissan Altima) was OK. It was big enough and comfortable enough for our needs. It was reasonably economical and had no reliability issues. The drop off could not have been easier (except maybe for trying to find a petrol/gas station nearby!). It was, possibly, the easiest and slickest drop off I have experienced, which really helped reduce pre-flight home stress.

The process was very simple. The prices were reasonable. Documentation was easy to download and print, which really helps when planning a trip.