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Need to sort out the pick-up experience to achieve the best rating

Reviewed: Wed, Aug 31, 2022
About Thrifty: 8.0 /10
We had to wait ages to pick up the car. I was only 3rd in the queue but waited over an hour - it seems the Thrifty staff spent ages trying to upsell each customer, hence the wait. By the time I was seen, the queue was around 20 people long and growing. By contrast, the drop off procedure was swift and efficient and the car itself was as ordered and expected
About QEEQ: 10.0 /10
Small SUV | Jeep Compass or similar

Relevant Reviews on Thrifty San Francisco - Airport (California)

Tarandeep Singh

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Economy | Ford Fiesta or similar
Reviewed: Wed, Nov 20, 2019
“3 day easy California roadtrip”
About Thrifty: 9.3 /10
Overall really good experience, car condition was very good
About QEEQ: 10.0 /10

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