Europcar Car Rental with Van

They only charged a small deposit and refunded it really quickly after I returned the car—got it back within a few days. The staff checked the car and confirmed everything was fine in no time.

There were a few issues at first, but they were sorted out in the end.

Really great experience overall.

The guy at the airport was awesome. No hard sell at all, so I really don’t get where all those bad reviews online are coming from. My card had an issue and he patiently waited while I sorted it out. The whole rental process was super smooth.

Absolutely amazing! The staff are all super nice and they always handle my questions really quickly. I really love Miami—people in Miami are genuinely so warm and kind.

Pickup and exchange were really smooth and hassle-free.

Super easy paperwork and process.

Service was excellent, and the staff were super helpful with clear guidance.

Honestly, I’ve rented cars all over the world, from regular taxis to self-drive, and Europe has been the best experience by far. The U.S. and Mexico were the worst—different car than what I booked and extra charges on top. But Italy, especially Sicily, was absolutely amazing! Highly recommend it to anyone planning a self-drive trip.

Fantastic experience!

Really great experience, keep up the good work!

The whole rental process was smooth and hassle-free, and they didn’t try to upsell anything extra.

Great customer service, and the staff all speak good English.

Their pickup process is pretty advanced and efficient, so you don’t have to wait long at all.

Pretty good overall—the car was fairly new and it was really convenient to use.

Super efficient.

No upselling, no hidden charges, just wish they’d mentioned that the car I wanted wasn’t actually available.

Absolutely fantastic

I originally booked a VW T-Cross, but they upgraded me to a Ford wagon, and I was really happy with the car’s condition.

Super easy to find, just wait at the entrance when they open—no need to line up.
Got a nearly brand‑new Opel with only 1,400 km on it, absolutely awesome.

Pretty good overall.

I didn’t bring a translated copy, so it took quite a while to communicate with the staff, but they were patient and we got everything sorted out in the end, thanks.

The whole experience was super smooth from start to finish, and both the pickup and drop-off locations were really easy to find. The trunk was also nice and spacious—easily fit at least three 28-inch suitcases.

No hidden fees, no sneaky upsells at all.

Pretty good overall.

Super easy pickup, everything was done really efficiently, no hard sell on extra insurance, and the car itself was in great shape—only about 30,000 km so it felt pretty new.

The car was in great shape, only a bit over 20,000 km on it. Picking up in one city and returning in another was super smooth from start to finish. It’s a big, well-known rental company, so you can book with confidence.

Great service at the Munich North branch. They noticed it was my first time upgrading and gave me a free upgrade on the car. Loved it!

Excellent service, they sorted everything out really fast.

Service was pretty nice and friendly

Super professional – you can tell they’re a big, reliable company.

They downgraded the car I booked, but to be fair the price for a compact was pretty cheap. In the past they were always out of cars and only offered paid upgrades, so this was a bit of a change.

Very satisfied

Super happy with the overall experience.

The pickup location is a bit far from the airport, which isn’t very convenient if you’re hauling several large suitcases. Other than that, everything else was fine.

Super satisfied with everything.

At Catania Airport the rental area is easy enough to reach – if you arrive by train there’s a free shuttle, and even walking with suitcases is only about 200 meters. The location is big, with several brands all together. After the paperwork, though, there was no staff at the pickup area to walk us through the car – you just get in and drive off. Pay close attention to the fuel level: ours wasn’t completely full but we didn’t notice, so we filled it up on return and wondered why fuel cost so much for just a two‑day rental. Only then did we realize the tank wasn’t full at pickup, and we basically lost around 20€. Totally our fault for not checking the mileage and fuel carefully, so be careful about that. The car itself was a very new Škoda with good space and it was nice and easy to drive.

Big, efficient company – everything moved really quickly.

Big, well-known European chain, so you don’t really need to worry about getting scammed. Of course they’ll try to upsell you, just stay rational with your spending.

Super satisfied with everything.

Very satisfied overall – everything was handled efficiently.

Service was excellent and the car was in great condition. Returning it and getting the deposit back was really fast too.

The location was easy to find and both pickup and drop-off were really quick.

The pickup process was really straightforward and easy to follow.

I’m extremely satisfied how fast i got my security deposit refunded after I dropped the car. Important to me.

You can literally see the counter as soon as you walk out of the airport.

Very patient and thoughtful, no hard-selling on insurance. There were a few issues, but they got everything sorted out quickly.

Everything was clear and straightforward.

Really friendly and welcoming staff

I’ve rented with Europcar a few times now and have driven over 30,000 km safely around Europe with them—couldn’t be happier!