Located 23km Northwest from downtown Melbourne, Australia. The Melbourne Tullamarine International Airport is the largest and most important on the continent. So rent a Europcar car through QEEQ and as soon as you get off your plane you are ready to explore the City of Literature, visit the National Sports Museum or travel down the Great Ocean Road.
The Airport is easily navigated on foot taking you only 10 minutes to walk from end to end. You can easily find the Europcar Rental Counter at both Domestic. When returning, the lot for Europcar rental cars at Melbourne Airport is located at Arrivals Drive, Melbourne, VI. Europcar accepts cash payments here as long as your produce a return ticket out of Melbourne International on the date of return.
With QEEQ you can look for the best Europcar Rental Deals for the car of your choice. Partnering with Europcar, we provide our guests with the best price guarantee policy and 24/7 online customer service. And now, with our price drop protector, we will always be on the lookout for a lower deal and if the price drops we will re-book with Europcar ensuring you enjoy the most savings possible!
Easy enough to catch shuttle bus but not great directions in confirmation of where to catch shuttle from.
Reviewed: June 28, 2020
Thought I was getting a commodore as the ad. suggested only to be told that you don't have commodores.
Reviewed: March 13, 2020
Excellent swift service
Reviewed: March 12, 2020
Excess human involvement. The process could be significantly more electronic or simplified. They had to shuffle through keys thrown in a draw for 5-10 minutes before discovering they didn't have the car model ordered so they provided a suitable but very different alternative.
Reviewed: February 28, 2020
All good as always!
Reviewed: February 26, 2020
Wonderful car but pricey
Reviewed: February 25, 2020
We were hoping to get a Toyota Kluger but got an Isuzu MUX instead which has less trunk space. The car was quite new with 5000 km mileage. The off airport pickup counter was a 5 minute drive with the shuttle bus. It took me a long time to reach the branch by phone when i wanted to ask for directions to the shuttle bus pickup point. It took us nearly an hour to get to the pickup counter and get our car. Returning the car in Sydney airport was super fast.
Reviewed: February 20, 2020
Car smelt of cigarettes as if someone had been smoking inside the vehicle. Understaffed counter with poor information on picking up. Vehicle was similar to what we had booked but not the same.
Reviewed: February 7, 2020
We had the best experience with Europcar at Melbourne Airport! The lady behind the counter was lovely and we were pleasantly surprised when we walked out into the car park area and discovered that she had upgraded us! The car was practically brand new, having only done 3000kms! When returning the vehicle, again, customer service was excellent and it was totally hassle free. We could not speak more highly about our experience with Europcar and will definitely be recommending Europcar to everyone!
Reviewed: February 5, 2020
There was a bit of confusion as there is also an Europcar office at the airport, so we were there first, they were really unfriendly and didn't want to give us anything until we had our European driving-license translated. However the office that we eventually had hired, was super customer focussed and once you figured out where they are, it is very easy. There is a gas-station nearby and the shuttle bus goes frequently. I would definitely hire with them again only when it is the off-airport location not the airport site!
Reviewed: February 3, 2020
Reviewed: January 22, 2020
Car broke down. No car replaced. Roadside assistance helped to towed the car. We help to pick up the car and return the car once it was repaired 3 days later. We are promised no extra charge. But end of the day, we have extra charge to my cards. And case is still investigation with europcar
Reviewed: January 17, 2020
Service was slow, there were two counters but even though there was congestion, one counter was unattended because the representative was on a lunch break. When it was our time, we were asked to allow another customer before since she started her pick-up process but had a problem with the payment. So she was delayed because of a problem caused by her but then the salesman also delayed us because of it which is poor service.
Reviewed: January 9, 2020
Not exactly provided me toyota Rav4 but a Hyunda one instead - this is a little bit dissapointing Also they charged 100$ deposit but not yet returned.
Reviewed: January 6, 2020
Got a better can than I booked which was great. Will use europcar again because of this
Reviewed: January 1, 2020
Pick up was smooth... but only one staff there at the counter when drop off serving many customers... well, it was a Sunday morning, but still, there should be 2 more staffs working... The wait was too long and i had to attend an event so the staff told me to just leave the car key and go...
Reviewed: December 22, 2019
Reviewed: December 12, 2019
Ended up in a different car. I have always used my debit card as I do not own a credit card but was told at pick up that is not allowed with this booking as I hired a premium car. This information should have been passed on at time of booking. I then ended up with A choice of 2 cars since everything else was booked out. A camry or Renault, I asked what was a Renault and was told its a nice sedan. I paid for that and was given a Renault koleos, a big SUV not a sedan.
Reviewed: December 11, 2019
Service fast and nicely. The car is in a good condition.
Reviewed: November 12, 2019
Europcar has different car classes as advertised on easyrentcar. I booked a RAV4 but Europcar would not give me one for the price. They would only give me a Mitsubishi ASX. Had to pay 2x the advertised price for the correct size and class vehicle. Not happy at all. Get this fixed.
Reviewed: November 7, 2019