Located 23km Northwest from downtown Melbourne, Australia. The Melbourne Tullamarine International Airport is the largest and most important on the continent. So rent a Europcar car through QEEQ and as soon as you get off your plane you are ready to explore the City of Literature, visit the National Sports Museum or travel down the Great Ocean Road.
The Airport is easily navigated on foot taking you only 10 minutes to walk from end to end. You can easily find the Europcar Rental Counter at both Domestic. When returning, the lot for Europcar rental cars at Melbourne Airport is located at Arrivals Drive, Melbourne, VI. Europcar accepts cash payments here as long as your produce a return ticket out of Melbourne International on the date of return.
With QEEQ you can look for the best Europcar Rental Deals for the car of your choice. Partnering with Europcar, we provide our guests with the best price guarantee policy and 24/7 online customer service. And now, with our price drop protector, we will always be on the lookout for a lower deal and if the price drops we will re-book with Europcar ensuring you enjoy the most savings possible!
/10
Vehicle condition
9.4Vehicle cleanliness
9.6Spaciousness
9.2Counter staff
8.5Pick-up location
8.5Drop-off location
8.4Pick-up time
Drop-off time
10
Would have been better had I been tech savy. Would be better if phone communications were direct.
Car needed sat nav.
Melbourne
Reviewed: April 20, 2024
10
A trouble-free experience.
It was a surprise upgrade and a very pleasant car to drive with surprisingly low fuel consumption. Check in was handled quickly by friendly counter staff. I will be using QEEQ again and highly recommend to anyone seeking to hire a car.
Melbourne
Reviewed: December 31, 2023
10
Best deal from QEEQ and best car rental experience with Europcar.
The Europcar office is easy to find, instruction provided to pick up and drop off car is very clear and useful. Customer service is very helpful and polite. The SUV car I rented is pretty new and spacious, my kids like it very much. We really enjoyed the trip, double thumbs up for Europcar :).
Melbourne
Reviewed: December 30, 2023
8.7
Terrible car
Horrible Chery vehicle. Worst car ever hired.
Melbourne
Reviewed: December 8, 2023
6.7
Terrible. Paid extra for a large suv and given a med side suv. Will share experience around.
Was told at Melbourne Intl airport to go to downtown Melbourne to do an exchange for vehicle. From Isuzu mux to Toyota Kluger. Went down the next day and the counter manager told me no Kluger available. In fact none for the entire Victoria. Simply brush me off by saying Europcar cannot do anything to help. Also the agreement from Europcar mention excess of $5000 which should have been zero since I have upgraded my booking to include zero excess.
Melbourne
Reviewed: December 2, 2023
10
Would Recommended it 10 on 10
Onboarding and Guidance was on point - they had made sure that I understood the rules before handover. The car was fresh and clean as I was given the keys for a brand new car which had only driven 17 kms.
Melbourne
Reviewed: August 22, 2023
9.3
Good vale and Trusted Car Rental Company
Good vale & a female staff was picked phone and she is a very patient to answer my questions, and helped us to fine the right petrol number to fill the car that we rented. Thanks to her.
Melbourne
Reviewed: July 30, 2023
6.3
Not so great experience
There needs to be better staffing at the parking so multiple customers can be serviced at the same time. Process is very very cumbersome and needs to be improved significantly.
Melbourne
Reviewed: January 6, 2023
9.3
smooth and good
the counter staff was helpful. the process was smooth. car was clean
Melbourne
Reviewed: August 17, 2022
9
Poor communication, unfriendly and inconsiderate staff
Poor communication to customer I requested for a Mercedes Benz and on nowhere on my booking confirmation that it states clearly that I must have a credit card. I was denied the car of my choice as I don’t have a credit card. They did not accept my debit card. The manager at Europ car classified your website as “dodgy website”. There was no mention of a specific amount of deposit, I was asked to pay $500 before they can release a car of my choice even though I’ve been denied my preferred car- Mercedes’ I was given a car called GM, which took more time for me to understand it’s logistics and I have a child with me I rate this the worst travel ever
Melbourne
Reviewed: June 9, 2022
8.7
Good, but pick up experience/ instruction can be improve on.
Europcar staff at collection point is good and helpful, however the collection point was confusing as it was off airport.
Melbourne
Reviewed: May 31, 2022
10
Great service of highest quality
Was given a free upgrade to an SUV instead and pleasantly surprised at the quality and cleanliness of the car.
Melbourne
Reviewed: May 9, 2022
6.7
a bit of a faff
We waited a little while for the staff who appeared extremely disorganised to work through the queue of people. We were provided information over the phone which was then contradicted by counterstaff. The pick up of the car was relatively easy from there apart from having to navigate down several empty floors of a multi storey car park to get out! However drop off was terrible (afterhours) - couldn't get into the car park to leave the car and the courtesy bus promised to the airport was not available and we had to use Uber!!
Melbourne
Reviewed: February 24, 2022
9
Good car, easy booking
Easy enough to catch shuttle bus but not great directions in confirmation of where to catch shuttle from.
Melbourne
Reviewed: June 28, 2020
10
Enjoyable enough
Thought I was getting a commodore as the ad. suggested only to be told that you don't have commodores.
Melbourne
Reviewed: March 13, 2020
10
First class service
Excellent swift service
Melbourne
Reviewed: March 12, 2020
8.3
Overall good car rental experience but could have been improved by less time to pickup
Excess human involvement. The process could be significantly more electronic or simplified. They had to shuffle through keys thrown in a draw for 5-10 minutes before discovering they didn't have the car model ordered so they provided a suitable but very different alternative.
Melbourne
Reviewed: February 28, 2020
10
Short rental, all great
All good as always!
Melbourne
Reviewed: February 26, 2020
10
Excellent
Wonderful car but pricey
Melbourne
Reviewed: February 25, 2020
8.3
Got an Isuzu MUX instead of Toyota Kluger, pickup counter hard to reach by phone
We were hoping to get a Toyota Kluger but got an Isuzu MUX instead which has less trunk space. The car was quite new with 5000 km mileage. The off airport pickup counter was a 5 minute drive with the shuttle bus. It took me a long time to reach the branch by phone when i wanted to ask for directions to the shuttle bus pickup point. It took us nearly an hour to get to the pickup counter and get our car. Returning the car in Sydney airport was super fast.
Melbourne
Reviewed: February 20, 2020
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