19 Car Rental Brands at Bari Airport (BRI)

Reviewed: November 4, 2022

The counter staff was efficient but didn’t provide any information about the car return process. The car itself was great. Fuel efficient and just the right size for the narrow roads.

Reviewed: November 2, 2021

Asked for a VW polo but was given a Citreon C3, was initially disappointed but the service on the counter was good and offered me a choice of vehicle

Reviewed: November 28, 2019

Nette en redelijk nieuwe auto. Bij het afhalen ongeveer een half uurtje moeten wachten ivm drukte. Vriendelijke service aan de balie en geen gepush om extra verzekeringen of iets dergelijks aan te schaffen. Bij het afleveren van de auto een vlotte afhandeling.

Reviewed: October 27, 2019

Fast and polite

Reviewed: January 25, 2020

Fantastic value for money and a great car.

Reviewed: October 25, 2022

Really good. I got a bigger car than expected- Fiat Tipo estate. Easy to find the counter for Alamo - a little bit of a walk to the rentals lot (same for all agencies at Bari except for Sixt which is a tiny bit closer than the rest). Everything was smooth and easy. Drop off was hassle free.

Reviewed: August 24, 2019

Compared to the other companies Alamo counter had a very short line and service was very speedy. We were in the car and off on our way very quickly.

Reviewed: July 27, 2019

I have a visa credit card which I have used as a credit card for decades. They insisted it was a debit card and would not accept it forcing my husband who does not know how to drive stick shift to pay with his card as an extra driver. Our fee was quite a bit higher because of this.

Reviewed: June 21, 2019

The guys asked for signature about car condition before I actually saw a car. But they work fast maybe because of that, not spending extra time. Also they offered me bigger car, witch was a good choice.

Reviewed: June 18, 2019

Rental operator (Locauto) is not releasing the full amount of deposit despite car has been returned in perfect conditions and full fuel tank (???).

Reviewed: October 16, 2022

Staff were helpful. Car was practically new, clean and easy to drive.

Reviewed: September 17, 2019

Two and half hour wait in line for pick up. The car we booked was not available. The car allocated was too small. The drop off at Sorrento was also horrendous! Avis need to review their customer service

Reviewed: September 26, 2022

Smaller car than anticipated. The location of the car was a LONG way away from the office at Bari airport and difficult to find upon return in the dark and heavy rain.

Reviewed: September 6, 2022

The car was very old with a very high mileage. The seats were worn as was the steering wheel

Reviewed: July 14, 2022

Decent value and the car was in good condition. Customer service was better than expected as the reviews were generally less than complimentary. The only minor issue was the distance of the pick up point from the arrivals terminal. It is a long walk in the heat with baggage.

Reviewed: July 4, 2022

I had a terrible experience. They gave me already damaged car and I got tyre breakdown on the highway. The mirror was already damaged and after the tyre damage during the drive, the mirror has completely gone. They even ask me to drive in that way without mirror. I had to go back to Catania by bus in order to get the replacement car. They charged me 900€ deposit and 640€ for the damages. They haven’t even returned back the deposit yet. What’s more the location of the pickup and drop off cannot be found easily. During the drop off two staff of Sicily Car Rental have helped me. I had a very very very bad experience and I’ve lost a lot of money because of their fault. I want my money back and I’ll never ever choose this bad company at all.

Reviewed: November 16, 2021

Disaster finding where to pick up the car. Infuriating. Spent over an hour first finding their location and then actually locating the car. What a waste of time!

Reviewed: November 3, 2021

Me dieron un vehículo superior.

Reviewed: September 8, 2020

The counter staff was helpful, fair, and polite. The entire process was painless. I will rent through QEEQ again in the future.

Reviewed: August 5, 2020

perfect and no wait, refreshingly easy

Reviewed: March 11, 2020

We had to bring the car back clean (in- and outside). You can buy a washingticket. Normally you can bring a car back dirty without any cost.

Reviewed: February 16, 2020

The additional coverage cost 20E per day

Reviewed: September 3, 2019

Waited nearly 2 hours to collect car

Reviewed: July 29, 2019

Temps d attente.insuppprtable.pour l enregistrement avant la récupération. 1h. Alors que la récupération s est passe en qq secondes

Reviewed: July 23, 2019

не та машина! нЕ bmw 1

Reviewed: December 25, 2019

Very long pick up line at the airport which really delayed the pick up of the car. Counter was fully staffed but it too many customers at once to handle

Reviewed: January 27, 2020

Excellent service

Reviewed: November 23, 2019

they advised me to park the car in private parking only, that was a very good advice.

Reviewed: October 14, 2019

Counter stuff very helpful , good car, clean

Reviewed: September 7, 2018

Like: nice car to drive, very affordable
Dislike: only one guy working on the desk so pickup was slow, an extra employee would have helped!

Reviewed: November 15, 2019

Good and friendly staff, who speak and understand English quite well!

Reviewed: September 18, 2019

We thought that we are getting a fiat 500 but the lady from the counter advised us to take a Kia picanto so as it is better equiped and has a much lower risk of being stolen. That was a funny and scary proposal at the same time. All good.

Reviewed: September 1, 2019

The counter was right at the airport and we found it quickly. The lady at the counter was uncomfortable, spoken in silence, and could not understand. In the end I got a completely different car than I had booked. Instead of picking up the car we also found quickly. The car was a little dusty inside but otherwise okay.

Reviewed: September 27, 2019

Hertz told me car had no scratches but it had several. They said I had a full tank but it was only 80%. On return I was asked when I last filled the car and I said 3miles before. The girl accused ME of lying which enraged me as they had lied to me at outset and I had indeed just filled the car. Italian car hire is a nightmare. They are cheats.

Reviewed: August 31, 2019

Terrible customer service we were treated like imbeciles they should make sure they re train the agents on how to deal with paying customers

Reviewed: August 15, 2019

Everything was ok - fast & efficient staff, good car, etc. No remarks.

Reviewed: July 30, 2019

The queue at the pick up desk was at least 20 people long when we arrived and was very slow moving. It took around 2 hours to collect the keys. It took longer to collect the car than to fly from London.

Reviewed: May 9, 2019

Both pick-up and drop-off very quick, car was clean and ready to go, staff was polite and helpful. Good service for good value.

Reviewed: August 30, 2019

Unfortunately an important document was left in the car and the cleaners disregarded it and thrashed it. Could have been a bit more helpful.

Reviewed: August 26, 2019

Très déçus du SAV, arrêtez de payer vos collaborateurs à la commission! C'est du vol, nous avons réservé et payé à partir du 10/08 pour 12h (réservation confirmée et réglée !) arrives avant 17h et notre véhicule re-loué Â une autre personne! On nous a obligé à louer 1 véhicule de catégorie supérieure avec un supplèment de 108E!!! Â quoi sert de réserver? nous avons rendu le véhicule 5heures plutôt que prévu et pas de réduction évidemment. Nous ne ferons aucune pub vous concernant et ne renouvèlerons pas avec votre Société nous avons le sentiment d'avoir été pris pour des pigeons. Et c'est très regrettable. Un deal est un deal!

Reviewed: August 1, 2019

FRAUD!!!

Reviewed: May 2, 2019

HORRIBLE!!!! Tout simplement ma PIRE EXPERIENCE en terme de locations de voiture (que je loue régulièrement). Toute l’équipe de l’agence sur place est une bande de voleurs orgénisée et les commentaires sur google le prouve. Je trouve inadmissible qu’une agence comme vous les référence. C’est envoyé vos clients dans la gueule du loup. Ils vous effraient, vous force littéramelement à prendre leurs assurances, et si vous ne vOulez pas vous mettent encore d’avantage de pression. N’imprime pas la bonne feuille de locatin. Ne vous rende pas vos papiers d’identité. Des tas d’erreurs car trop concentré à vous vendre leurs assurances. HONTEUX

Reviewed: August 18, 2019

Recieved an upgrade of 30€ for a whole week. Very good Diesel from Locauto.

Reviewed: August 11, 2019

Staff too slow at pick up. Fiat Panda is not worth of money. Straggling little engine and you feel every hole in it.

Reviewed: July 9, 2019

Inefficient and slow service at Bari airport. Took close to 60 minutes to get served with only a dozen people ahead of us.

Reviewed: July 8, 2019

Car did exceed expectations but wait to be served was very long. However, counter staff were very pleasant and helpful. Vehicle cleanliness marked low as exterior was very dirty - request for widescreen and windows to be cleaned was dealt with very quickly. it was a new car so very clean inside.

Reviewed: June 26, 2019

Rude agent in Lamezia. Accused us of damaging the mirror. Not willing to accept our explanation. Ignored our questions like we were not there. Will never rent from Europcar unless our formal complaint is thoroughly reviewed. Terrible customer service! Never been treated this way before!

Reviewed: June 24, 2019

Staff tried to sell insurance that I had already purchased, explained that the one I already had was not valid. Quite an unnecessary stressful experience. No indication on arrival as to where the shuttle was. Had to wait for 40 minutes outside airport for shuttle. Overall it took more than 1h30 to pick up car. Staff was quite nice but unnecessarily forceful on insurance. I would not recommend this car rental company. Going back to airport was chaotic.