29 Car Rental Brands at Bologna Airport (BLQ)

Reviewed: July 24, 2024

Very satisfied. No hidden charges, no hard selling of insurance, and the staff were very friendly. Vehicle inspection was quick and the credit card pre-authorization was refunded promptly, just one day after returning the car.

Reviewed: July 4, 2024

Average

Reviewed: March 6, 2024

Pretty good, everything followed the company's process.

Reviewed: January 9, 2024

Very good

Reviewed: July 17, 2024

Very satisfied

Reviewed: March 29, 2024

Very good

Reviewed: July 8, 2024

Overall car rental went smoothly, and all damages were recorded. However, the tow hook cover fell off and wasn't recorded, so it's important to check the car thoroughly.

Reviewed: February 8, 2020

All good

Reviewed: January 21, 2020

Arrived just before closing at 11:30 PM, no queue. Staff quickly found the order, service was smooth and satisfactory.

Reviewed: November 18, 2019

I love this company but it was terrible service in Bologna. We spent 85 minutes to rent our car.

Reviewed: October 27, 2019

Professional and fast

Reviewed: July 4, 2024

El coche tenía muchos golpes de chapa y arañazos pero estaban todos apuntados en la hoja de entrega del vehículo. Tenía el aviso de "cambio de aceite motor necesario" en la pantalla y el personal de Goldcar me dijo que no pasaba nada; esto no me gustó, no me da seguridad sobre el mantenimiento que ha llevado el vehículo. Con 88.882 km el coche estaba bastante machacado, la dirección se notaba con alguna holgura... Además la reserva era para un Q2 o categoría similar y me ofrecieron un Ford Puma (el que cogí) o un Fiat.... Son del mismo tamaño pero no es la categoría de Audi.

Reviewed: September 20, 2019

L’hôtesse d’accueil était très agressive car nous avons refusé de faire une assurance chez elle car nous avions pris l’assurance complète déjà avt de partir chez AXA... Nous avions vraiment l’impression qu’elle était payée au nombre d’assurances qu’elle faisait.... Nous avons tenus bon et elle hésitait même à nous louer la voiture !!! Un comble vu que de notre côté, tout était payé et que nous étions en règle d’assurance.....

Reviewed: August 10, 2019

contract terms only in local language.

Reviewed: April 30, 2019

The member of staff I dealt with was rude and pushy. She tried to sell me an additional insurance when I had already purchased a similar one through the Easyrentcars website. She implied that the insurance I had purchased was unlikely to pay out, in case of an accident. Only at the end she explained that what she was offering was optional. Moreover nobody came out to check the car with me and I was left to find the car by myself. They were instead very thorough in checking the car on my return. I won't use this car rental company again

Reviewed: July 1, 2024

Satisfied

Reviewed: April 18, 2024

There were not many staff members.

Reviewed: April 12, 2024

Pretty good.

Reviewed: January 2, 2024

Very good, only issue is there's no office at the parking lot.

Reviewed: April 30, 2024

The staff in Bologna had a very bad attitude. I just took the keys and went to the parking lot and found that the tire pressure indicator was abnormal. I told the staff that we needed to change the car or fix the tire. The attitude was very bad and they would not change or repair the tire. They left directly. In the end, we spent 19 euros to repair the tire, and there was indeed a leak.

Reviewed: April 24, 2024

Over 40 minutes to collect car. Insurance that was pre-purchased we were told was invalid so had to pay again. Card machine would not accept 2 x business credit cards for this payment so had to use personal debit card. We have attempted to get a refund for the initial pre-purchased insurance but have been told on numerous occasions that the booking cannot be found. Terrible customer service!

Reviewed: August 11, 2022

The pickup point n Bologna airport was difficult to locate. The staff at the pickup desk disputed that my booking included the one-way fee even though the contract clearly stated it did. They tried to charge me an additional one-way fee. This held up the booking by 30 mins.

Reviewed: July 22, 2022

Staff very heplfull and pleasant!

Reviewed: April 4, 2024

We did not receive the car that we requested. It was a level down.. Toyota Yaris instead of an Audi A3

Reviewed: March 30, 2024

It was fine, but they aggressively upsell insurance. Also, there was no Adblue, and they didn't mention it. I had to pay for it myself and then go through the reimbursement process.

Reviewed: January 16, 2024

Il noleggio è andato abbastanza bene, mi è capitato un inconveniente per cui sono stato costretto a contattare l'assistenza stradale e cambiare l'auto. Successivamente ho dovuto prendere un taxi per arrivare in aereoporto a Verona per poter prendere un altro mezzo, mi è stato detto che la corsa mi sarebbe stata rimborsata ma questo non è accaduto mai.

Reviewed: January 13, 2024

Sicily by Car was super helpful and fast.

Reviewed: November 15, 2023

Picking up the car from the parking lot on the first floor was easy, but returning it was difficult! When returning the car, the GPS only guided us to the second-floor parking lot, and we couldn't navigate to the first-floor return point (which was also the pickup point). We ended up walking to the office on the first floor (accessible by stairs on foot, but not by car), even running to the airport counter seeking help, but were refused everywhere due to busyness. In particular, the people at the first-floor office, who were just a few steps away from our temporarily parked car on the second floor, refused to come over and guide us. Our flight was about to depart, so we had no choice but to leave it on the second floor. In the end, we were charged a 48 Euro parking fee...

Reviewed: August 28, 2023

Bologna is busy, so be ready for long queue at the counter.

Reviewed: December 7, 2019

Long queue at pick up counter

Reviewed: October 6, 2023

Poor service

Reviewed: October 8, 2021

The explanation for the additional insurance service was inadequate, and the communication wasn't smooth. When I tried to clarify things afterwards, they blamed everything on me. Their customer service attitude was poor.

Reviewed: March 11, 2020

Overall smooth and helpful

Reviewed: March 7, 2020

The staff coughed in my face and gave me pneumonia! They also charged me extra fees! Besides the accident damage, they charged over 40 euros extra! Never again.

Reviewed: September 11, 2019

They changed us extra money, even if we payed in advance whole rental price! They are thieves!!!

Reviewed: August 20, 2020

Great service and nice and clean car - even got an upgrade and great tips on cheaper fuel.

Reviewed: May 17, 2020

All ok

Reviewed: February 8, 2020

Very good

Reviewed: February 8, 2020

All good

Reviewed: February 8, 2020

Very smooth

Reviewed: February 22, 2020

Car was bit smaller than expected (4 door panda) but clean and new

Reviewed: December 4, 2019

The car wasn’t clean fron the outside and Inhad to wait for about an hour to pickup the car as there was only 1 representative serving Avis, Budget and 1 additional rental company + they kept advising on getting additional insurance on top of the one purchased from EasyRentCars claiming that there would be lots of hassle and admin fees in case anything happened.

Reviewed: October 30, 2019

It's best when the reserved car model matches the one you receive, avoiding a lot of trouble.

Reviewed: September 14, 2019

Very good attitude

Reviewed: June 2, 2018

Very good

Reviewed: September 23, 2019

Used Target several times. Always excellent service. Only reason for not giving 5* is that the car was quite dusty inside. Otherwise excellent as usual.

Reviewed: July 10, 2019

Customer service was poor, no one explained why it was taking do long.

Reviewed: June 1, 2019

Took far too long to collect vehicle, ridiculous

Reviewed: May 29, 2019

I ordered an estate car and they only had hatchbacks available, so it was a real struggle to carry our luggage safely and comfortably.

Reviewed: August 16, 2019

car wasn't in the best condition and was banged up quite a bit. I had to ask for more damanges to be shown on the rental paper beforehand. But besides that everything went well.

Reviewed: August 16, 2019

Booking, car, drop off all very good. Staff at Maggiore counter trying hard but understaffed, failing systems and lost paper work resulted in a wait of nearly an hour before we got the keys. Then they were clearly under instruction to sell insurance extras, which annoyed customers and caused even longer delays.

Reviewed: August 13, 2019

The car was not a jeep compass enten thugh there was several at the Pick up spot. There was 5-6 damages, the first staff member had a lot of pictures of the damages. And when I returner the car, they wanted we to pay for One of those damages.....only because I had several pictures of the car from the Pick up date, I managed to get through the drop off circus!!

Reviewed: August 4, 2019

Please improve the initial process for collecting car

Reviewed: August 14, 2019

Hertz did not have the car we reserved and they took a deposit on two credit cards, neither have been adjusted to the correct amount as of yet

Reviewed: August 13, 2019

I was expecting a ford focus equivalent but was given a tiny Renault Captur whjich did not fit all our luggage in

Reviewed: January 9, 2016

Absolutely amazing

Reviewed: July 31, 2019

clean and new vehicle

Reviewed: April 27, 2019

we got and old 500l Fiat (more than 60.000km and a lot of small damages very poor engine ), not the expected wagon we reserved

Reviewed: January 13, 2019

Locauto is a company without any care for their customers. They just are focused on their business trayng to earn money as much as possibile. Never rent to this company.

Reviewed: July 24, 2019

Small company, relatively efficient

Reviewed: June 3, 2019

Booked a 7 seater because we are a big family 2 adults 4 children. On arrival I was informed that a 7 seater was not available. Largest vehicle they had was an estate. They advised booking another vehicle however only one adult can drive. Fortunately we were with friends so we were able to do some shuffling about. On returning the vehicle I enquired if there are 7 seater vehicles available and was informed no.

Reviewed: May 30, 2019

No issues, smooth car pickup process