Staff tried to sell insurance that I had already purchased, explained that the one I already had was not valid. Quite an unnecessary stressful experience. No indication on arrival as to where the shuttle was. Had to wait for 40 minutes outside airport for shuttle. Overall it took more than 1h30 to pick up car. Staff was quite nice but unnecessarily forceful on insurance. I would not recommend this car rental company. Going back to airport was chaotic.