CAR RENTAL REVIEWS ON BUDGET AT SAN FRANCISCO AIRPORT, SFO

Car's are very well maintained. I like Budget rentals.

Great Service. Customer service was also very good, they helped me in resolving to drop the car in a different location.

I need to get the final statement and invoice of the rental. I haven’t received the same as on yet. Kindly expedite.

Good value for money.

Excellent !!

Great experience!

Easy to book and good price!

The good: vehicle provided exactly as rented at the web site. Could even choose colour. The bad: almost 2-hour wait line at the counter for pick-up. The worse: an invoice with unexpected and incomprehensible extra charges after drop-off.

Excellent booking platform. Excellent Price Drop feature. Better information should be provided regarding possible extra charges after drop-off. Better information should also be provided regarding the Axa insurance. For example, contacts and what to do in case of an accident.

Exceeded my expectations!

Easy to use!

good price, delivery of car took little more time than usual. late night not my counter persons

good price and prompt customer care replies.

The wait for pick-up was far too long, especially after a long flight. At first there was only one person at the desk for a long line of people. The key to the car was manual (i.e., without a clicker to lock it), which was somewhat inconvenient. At the drop-off at SFO, my wife fell, and the Budget attendants where extremely caring and helpful, and insisted that they drive us to the terminal.

Lors de la prise de voiture, le premier employé de Budget a tenté de me proposer plusieurs options supplémentaires que j'ai refusées en lui demandant de s'en tenir au contrat souscrit. La voiture fournie était une petite Kia qui ne correspondait pas à mon attente. Il m'a fallu retourner au comptoir ; la deuxième employée que j'ai vue a d'ailleurs paru surprise, et m'a immédiatement fourni le modèle Elantra comme précisé sur le contrat. Était-ce une employée qui faisait du zèle ou une directive de Budget ?

Parfait

Long wait during pickup, in spite of the fact that I was covered by recommended full insurance including road side assistance during online reservation, I was insisted to take additional road side assistance during the pick up causing an additional expense of US$44 per week.

Booked Chrysler Pacifica, got dodge caravan instead. The interior of the car was dirty and oil change indicator was on.

The car was very dirty inside, it was quite disgusting. There was a gap between the front and rear windows

Very nice vehicle. Convertable mini beetle that was comfortable and great to drive. Pick up and drop off was a breeze.

Very easy to book and provide the best prices by far.

The roof would not go down on the first car we were given so had to change to a different car which resulted in delays leaving the airport. This second car had not been cleaned since the previous hire and the back seats were dirty.

I waited a lot to pick up a car — hope you can solve this issue as soon as possible. The counter staffs were trying to aggressively recommend a more expensive car and sell car insurances although I already chose a car type and purchased basic insurances through easycar rental.

I was satisfied by easyrental car programs and services.

I reserved Medium SUV but they upgrade me luxury. Ford Fusion with navigation helped me too much Thanks

Drop of was a nightmare. I was not able to find the point. Therefore I missed the evening. However the agent said that she were there in the office. We confused about where to part, an we not even checked the office as we though it is close. It was not, but we did not reach the office because we did not find the drop off parking lot.

Easy and fast process

First time using it and I am glad with service provided

Like: Good car, cheap to run and excellent value for money!
Dislike: Waited for nearly TWO hours at SFO to collect car, only two people serving and very long queue!