SURIA CAR RENTAL REVIEWS

事前にwechatでの連絡先の情報があり、到着時間やピックアップ、返却後の送りについてもコミュニケーションが取れていましたので、とてもスムーズでした。スタッフの方も笑顔でとても印象が良かったです。

必要な情報はすべて記載があり、大変便利でした。これまでeuropcar、sixt等大手の利用が多かったのですが、ローカルなレンタカー会社の選択肢があり、また対応もとても良かったのでとても満足しています。次回もQEEQで予約を進めたいと思います。

The staff are friendly and guided me thru. Car is in good condition. They answered each of questions patiently and explained clearly. Will definitely recommend others.

Google

Although Suria doesn’t have a service desk at the airport, their customer service staff was very prompt in responding and meet onsite within minutes of contact. The car provided was also in very good condition.

マレーシアでのレンタルで、マレーシアの車種だったので、綺麗さは求めていませんでしたので、それなりの車でした。 塗装が剥げていたり、鍵の部分が破損していたりはありましたが、問題なく走行できる状態でしたので、大丈夫です。

値下げプロテクターはとても良いシステムだと思いました。今回は適用されませんでしたが、次回もここで予約したいと思います。

Great experience. More than what we expected.

Car was good. Staff was good. Pick-up at klia2 to klia1 was good , and vice versa. Best if they could set-up a office at klia2 for those who lands at klia2. Just a suggestion

For KLIA , there was no option to choose between klia1 & 2.

Really smooth transaction. They will pick you up at the arrival point and drive you to the office. Really 5 star service. Staff guides you on the process of returning the car. First ever car rental in kl and had a really wonderful experience with them. Thank you guys

Affordable

Very good service and helpful! Surely one of the best car rental companies in KLIA!

All good as usual and cannot be better already hahah!

Suria is good but their office is in KLIA Terminal 1, people landing at T2 need to move to T1 for collection. Suria representative will pick up from T1. One clause that i didn't like is the off timing pick up and drop off charges which is bit more.

The pricing is bit high but has to be satisfied with the service.

Absence of physical booth at the airport makes it a little inconvenient as we have to call up hours before returning the rental car to ensure somebody will be at the drop off point to receive us.

Good Services provided by SURIA

Nice platform

Great and immediate communication

Service from SRC was simply amazing Great communications and staff was extremely efficient. Car was on the older side,but in decent condition. I was hoping for a newer car.

Amazing. Glad I used QEEQ.

very very good service, especially Miss Chuah.

The car is in tip top condition. The pick up was very smooth. The dealer is very friendly. Instructions are very clear. Handover process is exceptionally great.

Excellent service provided by Suria

Reasonable price

Best car rental in Penang island . Friendly staff . Easy process for pickup and return .

Good and clean

No

was booking a Honda BRV. but got the flat. They have asked me to change to slightly newer and bigger car, Perodua Aruz. Since I was in rush, I just say yes. Though it is newer and bigger, but the car is really not good overall. And I believe BRV is totally in higher price range compared to Aruz. And of course, due to rushing to take the Aruz, the car is not clean at all.

I should have gotten cheaper price if I go for Perodua Aruz in the first place. Meaning Im paying higher for BRV, and got Aruz.

yes we got a very clean and new car which made the trip very smooth.

easy to book and i like the transparency .