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+65 31388597
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+49 6107 6353100
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00308 491 0209
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+65 31388597
Live chat Email us Service Code: 3238914272


Average rating on Europcar at Penang Airport: 9.0 /10


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Economy | Honda City or similar
Reviewed: Sat, Feb 15, 2020
“excellent service”
About Europcar: 10.0 /10
Excellent service from picking up the car and returning the car. It is v easy and convenient. The staff are friendly. Cars are clean.
About QEEQ: 10.0 /10
booking through this app is very easy and convenient. price is reasonable
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Mini Van | Proton Exora 5 Seats or similar
Reviewed: Tue, Nov 19, 2019
“Clean and good condition.”
About Europcar: 9.7 /10
Waiting time was ok, staff were friendly. Car was provided with good condition (9/10) and clean.
About QEEQ: 9.0 /10

Shubham Jain

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Compact | Nissan Almera or similar
Reviewed: Wed, Nov 13, 2019
About Europcar: 9.3 /10
Easy to find. Helpful staff
About QEEQ: 10.0 /10
Enjoying the platform so far

Ahmad Mokhlia

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Mini | Perodua Bezza or similar
Reviewed: Sun, Sep 15, 2019
“Easy,convenient and trusted”
About Europcar: 9.3 /10
Counter staff very friendly and helpfull.
About QEEQ: 10.0 /10
Give me more option with very good deal and price list.


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Economy | Honda City or similar
Reviewed: Sun, Jul 21, 2019
“Bad service, had to pay extra for taxi rides”
About Europcar: 7.0 /10
The car was fine. The staff at Europcar however weren’t helpful or friendly. In the email instruction i received, I was told to show the confirmation without printing out. When I did so, the staff said they needed a hard copy and I didn’t have a photocopier and emailed my copy to them instead. I then presented my drivers licence and they said they needed my passport as well. Having travelled from the city center to the airport to pick the car up, I asked them if they would send the car to the city as I wasn’t advised to bring my passport in the email. I offered to pay extra for the service. The staff said no and ignored me when I asked for other alternatives. I had to take another grab car downtown to get my passport and returned to the airport. In order to pick up my rental car, I had to pay 3 times out of my own pocket for the Grab rides. The staff could have been a little more helpful. It’s not an experience I’d like to repeat. It’s my last time renting a car from Europcar.
About QEEQ: 10.0 /10


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Compact | Nissan Almera or similar
Reviewed: Tue, Jan 29, 2019
“I was feeling Assured that All are in order. Good.”
About Europcar: 9.0 /10
The car is new. Good.
About QEEQ: 8.0 /10


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Compact | Proton Persona or similar
Reviewed: Tue, Sep 18, 2018
“fuss free”
About Europcar: 10.0 /10
Like: friendly, efficient,
Dislike: nothing


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Mini | Perodua Myvi or similar
Reviewed: Tue, Aug 21, 2018
“Good Service, But not car i expected”
About Europcar: 8.2 /10
Like: the overall experience is great with the car, the pick up and drop-off with super friendly staff.
Dislike: Would provide a very close to description car instead of a car totally off. As booked car is having a higher roof and hatch back. but only got a sedan instead.


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Compact | Proton Persona or similar
Reviewed: Tue, Jul 24, 2018
“a great experiences”
About Europcar: 10.0 /10
Like: I like the staff service and the pricing and condition of the car


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Mini Van | Proton Exora 5 Seats or similar
Reviewed: Sat, Jun 16, 2018
“Fast & efficient”
About Europcar: 8.8 /10
Like: Free upgrade


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Economy | Toyota Vios or similar
Reviewed: Mon, Jan 15, 2018
“Excellent service”
About Europcar: 10.0 /10
Like: Good car
Dislike: Nil


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Mini Van | Proton Exora 5 Seats or similar
Reviewed: Mon, Dec 4, 2017
“Easy pick up and return service! Great!”
About Europcar: 9.4 /10
Like: Easy pick up and return of vehicle.
Dislike: The car's back door has a little problem, I have to close it really hard and still getting the warning sign. There were times I could not close it properly.

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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