The counter staff was very courteous, Mr. Michael took over from his colleague and engage with us. He also did explain the car condition at the pick-up point and the drop-off point when returning the car back.
However, this Proton Saga Auto economic edition should equip with central locking for customer's safety and the tire pressure must be checked as well. The car dashboard also needs to be clean as it was dusty.
About QEEQ:8.0/10
This booking platform is very efficient and easy to use. I'm afraid the Price Drop Protector didn't work for me perhaps I believe I booked the car 5 days before my departure. However, Easyrentcars.com should allow customers to key in their legacy airline membership no in order to earn the miles. It has to be a win-win situation for customers and Easyrentcars.com.
Like: Rental a car for travel in Penang with Proton Sega instead of Myvi but the experience was good as the car is brand new with low milieage and easy navigation of the interior. Dislike: The car air-conditioner was actually switching between hot and cold starting from the second day with a mild musty smell occasionally BUT I must emphasize the overall air being blown out is still generally cold and had a good experience with the car.
“Very Happy with EasyRentCars platform and its partner Paradise Car Rental”
About PARADISE:9.3/10
Very happy with the service provided. The person at the counter, Mr Michael, gives very good service throughout, from collecting to delivery of the car. He is very patient to give us all the necessary details of the car and how to get out and into the Airport again. We like dealing with this fine gentleman. Thank you very much, you make our stay so enjoyable.
About QEEQ:8.0/10
Good platform to book the car and ease of use too. Will definitely book again on your platform. Thanks.
Not happy that I was charged maximum excess for an accident that wasn’t my fault. Pardon my ignorance but I thought if I am not at fault I won’t be charged.
Staff-Mr Aziq was very helpful. I left my Touch n go inside the car, Mr Aziq attended my request patiently and helped me get back the card. Praise for the excellent customer service!!!
The car not clean for the overall outsite but insite the car was clean.
The condition on booking of fuel full to full but actual was loss 1 bar .
The oil change of car was reached but still gave to us for used.
About QEEQ:10.0/10
Fasten booking easy and perfect promotion discount.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Dev Anand
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View more >Dislike: The car air-conditioner was actually switching between hot and cold starting from the second day with a mild musty smell occasionally BUT I must emphasize the overall air being blown out is still generally cold and had a good experience with the car.
SanuarH
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View more >D.Soo
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View more >Dislike: Could have include a car parking coupon for convenience.
K.Kwan
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View more >M.Rahmatullah
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View more >C.Lim
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View more >Dislike: Car no center lock
Lee Kang Leng
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View more >TheanSim
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View more >Car Rental Companies AT Penang Airport, PEN
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