QEEQ

PARADISE, Penang Airport Car Rental

PARADISE 3000+ ratings, 36 reviews

Penang, Sabah, Malaysia

8.6 / 10 Very Good

PARADISE - Penang Airport Information, Car Rental Instructions & Policies

Store Location

Lapangan Terbang Antarabangsa Bayan Lepas, Bayan Lepas, Penang, Malaysia

Telephone

+60 46411000 / +60 125798123

Pickup from Branch or Car Park & After Hours Pickup

The PARADISE - Penang Airport car rental location is in terminal

You can walk to the counter of PARADISE - Penang Airport car rental.

After luggage collection, at arrival hall 5min walking distance to Paradise Rent A Car counter next to ATM machine. (Help Line +6012 6552677)

Return to the Store, Car Park or Key Box & After Hours Return

Please inform the branch if you want to extend the rental and they will charge you extra fees. For after hours return, please call the staff to make an appointment to return the car, and then you will be charged extra fee.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
MYR 100030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master, JCB, AMEX

Visa Master JCB AMEX

Discover,DinersClub are not accepted.

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver age requirements

21 - 120 years old

Young Driver Fee applies at 21 - 24 years old with charge of MYR 25 - 50 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Driving License issued in Malaysia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
To be confirmed
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
MYR 35/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
MYR 35/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
MYR 35/day

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Singapore

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 mi from Penang Airport

Hotels

0.4 mi from DR Hotel

0.8 mi from Southwest Designer's Suite by D Imperio Homestay

0.9 mi from Southwest Island Suite by D Imperio Homestay

Other Landmarks

4.2 mi from UNIVERSITY PLACE (PLAZA IVORY)

8.8 mi from Komtar

9.2 mi from Penang Jetty

FIND ME A CHEAP RENTAL
Map view of PARADISE Store Location
coordinates: 5.2986595 100.276365

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 8.6 / 10 Very Good

  • Vehicle condition: 8.0
  • Vehicle cleanliness: 8.1
  • Spaciousness: 8.2
  • Counter staff: 9.0
  • Pick-up location: 9.2
  • Drop-off location: 8.7
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Anonymous

    Penang

    7.3 /10 Good

    Reviewed: Thursday, July 16, 2020

    The car not clean for the overall outsite but insite the car was clean. The condition on booking of fuel full to full but actual was loss 1 bar . The oil change of car was reached but still gave to us for used.
    Read More >
  • Sam

    Penang

    9.7 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    The car above expectations with value for money. If possible increase the car insurance for lower excess value.
    Read More >
  • Anonymous

    Penang

    6.3 /10 Average

    Reviewed: Thursday, July 16, 2020

    I book Perodua Bezza but got Proton Saga-lower category without any information before - dissapointing experience
    Read More >
  • K.Low

    Penang

    7 /10 Good

    Reviewed: Thursday, July 16, 2020

    we have to step hard on the accelerator to get the car moving. Car is spacious, aircon is cool, petrol consumption is economy. Overall value for money.
    Read More >
  • Seet Jiawen

    Penang

    8 /10 Very Good

    Reviewed: Thursday, July 16, 2020

    The staff is attentive. However I booked for Bezza but given Saga. I have paid higher rate for Bezza actually. But being told that they gave the same range vehicle. It doesn't make sense to me after second thought.
    Read More >
  • Kevin K

    Penang

    9 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    The car was new and I love it... they upgraded me to a newer car, perfect.
    Read More >
  • MICHAEL HONG

    Penang

    10 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    I hope the key drop service (car return) can be provided in 24/7. It’s to ease the process of returning car at airport
    Read More >
  • J.Wong

    Penang

    7.7 /10 Good

    Reviewed: Thursday, July 16, 2020

    Quick and easy to pick up and return car, though a local number is necessary to ease this process. Good and clean car condition.
    Read More >
  • Anonymous

    Penang

    7.3 /10 Good

    Reviewed: Thursday, July 16, 2020

    A simple average car, but neat and clean. Car is able to start smoothly.
    Read More >
  • Mohd Hilmi

    Penang

    9.7 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    Almost perfect. Refuelling panel door was stuck. That was the only glitch.
    Read More >
  • Jeren

    Penang

    9.3 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    Very happy with the service provided. The person at the counter, Mr Michael, gives very good service throughout, from collecting to delivery of the car. He is very patient to give us all the necessary details of the car and how to get out and into the Airport again. We like dealing with this fine gentleman. Thank you very much, you make our stay so enjoyable.
    Read More >
  • N.WAI CHEONG

    Penang

    8.3 /10 Very Good

    Reviewed: Thursday, July 16, 2020

    At the drop off point, Aziq is helpful and polite. Very efficient to whatsapp response.
    Read More >
  • Anonymous

    Penang

    8.7 /10 Very Good

    Reviewed: Thursday, July 16, 2020

    the break position is very high, my leg feel tired when traffic jam...i feel like the leg hanging.Hopefully can improve this.
    Read More >
  • Jensen Lee

    Penang

    9 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    Good value for money, decent car.. will definitely rent again!
    Read More >
  • Anonymous

    Penang

    8 /10 Very Good

    Reviewed: Thursday, July 16, 2020

    Thank you for providing wonderful service, keep it up!
    Read More >
  • M.Rahmatullah

    Penang

    9.7 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    Customer service from Paradise was excellent. Fauziah was extremely helpful and polite.
    Read More >
  • M.Hassan

    Penang

    8.7 /10 Very Good

    Reviewed: Thursday, July 16, 2020

    Very good staff and customer service. Responded quickly to client (I had a delayed flight & informed the customer service) report.
    Read More >
  • DARRYL CHUA

    Penang

    7.7 /10 Good

    Reviewed: Thursday, July 16, 2020

    Serve by Fauziah. Excellent person and friendly.
    Read More >
  • SanuarH

    Penang

    8 /10 Very Good

    Reviewed: Thursday, July 16, 2020

    everything are good & value for money. Hope the Paradise to ensure the wiper of the car to be changed when required especially rainy day.
    Read More >
  • C.Lim

    Penang

    10 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    Like: Helpful staff.
    Dislike: Car no center lock
    Read More >
  • D.Castano

    Penang

    10 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    awesome service
    Read More >
  • Gavin

    Penang

    8.7 /10 Very Good

    Reviewed: Thursday, July 16, 2020

    They were expecting me at that timeslot to pick up the vehicle with the documents and car prepared. Great service.
    Read More >
  • Dev Anand

    Penang

    7 /10 Good

    Reviewed: Thursday, July 16, 2020

    The counter staff was very courteous, Mr. Michael took over from his colleague and engage with us. He also did explain the car condition at the pick-up point and the drop-off point when returning the car back. However, this Proton Saga Auto economic edition should equip with central locking for customer's safety and the tire pressure must be checked as well. The car dashboard also needs to be clean as it was dusty.
    Read More >
  • C.Chung

    Penang

    10 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    It would be more convenience if they can provide parking coupons / card for sale.
    Read More >
  • F.CE YAO

    Penang

    8.7 /10 Very Good

    Reviewed: Thursday, July 16, 2020

    The car was lousier then previous rental. And the car is high fuel consumption not like previous car. Drove way less then the distance yet need to pump more petrol.
    Read More >
  • TheanSim

    Penang

    9 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    Car overall condition is good. It has some minor screeching sound. No pre defined slot to drop off vehicle so it had some minor hassle.
    Read More >
  • Z.Vekic

    Penang

    4.7 /10 Average

    Reviewed: Thursday, July 16, 2020

    Car was filthy. Counter guy was MIA. Car advertised or “similar “ we got similar and wasn’t as good as advertised car. Would not use again On a better note drop off staff were much more efficient
    Read More >
  • T.Weiyong Roy

    Penang

    10 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    Awesome service
    Read More >
  • Andy Tang

    Penang

    8.3 /10 Very Good

    Reviewed: Thursday, July 16, 2020

    The car is spacious. I can put two big and one small luggage bags in the car boot. The car is clean and acceptable.
    Read More >
  • K.Kwan

    Penang

    7.3 /10 Good

    Reviewed: Thursday, July 16, 2020

    Car collection the staff service is average. Car drop off the staff is good and friendly (her name is Fauziah).
    Read More >
  • Lee Kang Leng

    Penang

    10 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    Staff-Mr Aziq was very helpful. I left my Touch n go inside the car, Mr Aziq attended my request patiently and helped me get back the card. Praise for the excellent customer service!!!
    Read More >
  • S.Hiew

    Penang

    8.7 /10 Very Good

    Reviewed: Thursday, July 16, 2020

    everything meet expectation.
    Read More >
  • Alfred Choo

    Penang

    9.6 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    Like: Rental a car for travel in Penang with Proton Sega instead of Myvi but the experience was good as the car is brand new with low milieage and easy navigation of the interior.
    Dislike: The car air-conditioner was actually switching between hot and cold starting from the second day with a mild musty smell occasionally BUT I must emphasize the overall air being blown out is still generally cold and had a good experience with the car.
    Read More >
  • D.Soo

    Penang

    9.8 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    Like: Car value for money and suitable for small family of 5.
    Dislike: Could have include a car parking coupon for convenience.
    Read More >
  • A.Abdul Wahab

    Penang

    8.7 /10 Very Good

    Reviewed: Thursday, July 16, 2020

    Not happy that I was charged maximum excess for an accident that wasn’t my fault. Pardon my ignorance but I thought if I am not at fault I won’t be charged.
    Read More >
  • C.Yee Seng

    Penang

    9.7 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    Friendly staff - fauziah
    Read More >
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