Dislike: The distance from the kiosk to the rental pickup was a bit far away—which was okay, but we didn’t walk around the car together, at least at this airport rental office.
Like: I’ve had bad experiences with car rentals before, but no hassle with Hertz about any minor scratches that were there before (which was my experience with another company). The vehicle we got was more car than we registered for—a Chevy Tahoe instead of a Pathfinder, which worked out better for us anyway. The car was clean, new and lots of features, and perfect for hauling the big group we had. Dislike: The distance from the kiosk to the rental pickup was a bit far away—which was okay, but we didn’t walk around the car together, at least at this airport rental office.
The car had been upgraded for our arrival. The check in was very good by Doreen in Melbourne Fl. who explained everything fully and emailed photos of the car bodywork. She commented on our level of insurance cover so NO pressure sales. Would definitely use again.
About QEEQ:10.0/10
Qeeq was easy to booking with. We booked the extra insurance cover and joinedt the Diamond Club. Maybe the reason we got an upgraded car.
“One of the highlights of the trip: Thank you, Hertz.”
About Hertz:10.0/10
Did take a little while get the car, but everything was busy at Hertz and the other two agencies. My rep could not have been more professional and courtesy. I don't fly much any more, and I don't rent cars much, but I would/will certainly want another experience like this one.
Like: fast service Dislike: car was a bit beat but still got the job done
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Great vehicle, no hassle
Dislike: The distance from the kiosk to the rental pickup was a bit far away—which was okay, but we didn’t walk around the car together, at least at this airport rental office.
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View more >Dislike: car was a bit beat but still got the job done