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Initially good but frustrating

Reviewed: Sat, Jan 18, 2020
About Hertz: 6.0 /10
Checking with you now but hertz Did not hold the cars booked when our flight was delayed by 6 hours and we had to rebook with them through you Don’t understand why not given we paid and were arriving charged more and are trying to charge 75 euro for not bringing the car back 100% full when it was over 90% full and cost to top up would be c 10 euro
About QEEQ: 7.0 /10
Initially good but follow up was difficult after hertz let us down Took 3/5 hours to rebook which was stressful
Small SUV | Nissan Qashqai or similar

Relevant Reviews on Hertz in Germany

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Small SUV | Opel Crossland X or similar
Reviewed: Tue, Dec 17, 2019
About Hertz: 10.0 /10
Nothing to declare. Everything was perfectly processed.
About QEEQ: 10.0 /10
Nothing to declare. Everything was perfectly processed.

N.Raja mayol

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Full Size Van | Ford Galaxy 7 Seats or similar
Reviewed: Sun, Dec 15, 2019
About Hertz: 9.7 /10
El coche genial, solo el dia d recogida y entrega por el tema de las maletas, era un poco justo, al quedarse el maletero pequeño cuando levantamos los dos asientos extra .
About QEEQ: 10.0 /10
Me ayudaron muy amablemente con algunas dudas que tenia sobre el depósito, sin dudar volvería a alquilar un coche con ellos


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Full Size Van | Mercedes-Benz V Class or similar
Reviewed: Sun, Aug 25, 2019
About Hertz: 6.4 /10
I got over charged for things that should not be charged such as special cleaning. The car was not spotless but it was definitely tidy


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Mini Van | Ford Tourneo or similar
Reviewed: Wed, Jul 31, 2019
“Excellent service”
About Hertz: 9.3 /10
Really friendly staff at the Herz counter. First time using the company and would absolutely recommend.
About QEEQ: 10.0 /10


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Mini Van | Ford Tourneo or similar
Reviewed: Wed, Jul 17, 2019
About Hertz: 8.7 /10
I suggest to open more counters in Munich Airport due to congestion
About QEEQ: 9.0 /10

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