Great Experience!

It's okay.

Very convenient

Pretty good, barely needed to queue, the car was in good condition. It can fit 5 adults and 1 child (in a car seat). The trunk can hold 3x28 inch, 2x24 inch, and 1x20 inch suitcases, plus a simple stroller.

The service from Hertz was very good, but Americans are not very efficient. We waited for over half an hour to pick up the car, even though there were hardly any people ahead of us. The best part about Hertz cars is that they all come with Fastrak, so you can use the Fastrak lanes on toll bridges and pay later when you return the car. The QX80 we exchanged for was excellent, white, with no scratches, very new inside, and highly equipped. It even had built-in navigation and XM radio. We had four suitcases and bought three more, completely filling up the third-row seats when folded. Luckily, we changed cars. However, parking a large car was challenging since many parking spaces were quite small. Hertz's phone service was very quick, and they answered our questions accurately and promptly.

Car had a built in SatNav which was essential, but the upgrade was $280 ($20 dollars per day), over half again the $440 we paid QEEQ for the original booking.

The female Customer Service operative I spoke to on 22/04/22 was extremely helpful. She went far beyond what I expected and I am very grateful for the care, attention and dedication she showed. Many thanks.