Friendly customer service

The car seemed to have been roughly handled by the earlier customers. The car was not properly cleaned. The air con had a strange smell when switched on. We had to return our car 18 days earlier than the scheduled date due to death in our family. We had called apex if we could return it in Hobart (we had picked it up from Launceston) but they refused. Even though we were grieving and had to leave immediately they did not give us that option. We had to drive to Launceston in the middle of the night and then the after hours drop of location was not open so we waited for 45 minutes, all this with a small 2 year old toddler. After that we have been chasing apex for some refund (we booked for 24 days and returned it after 6 days) as we used up only 1/4th of our booked days and due to extenuating circumstances. All places like hotels, bnbs, airlines refunded/waived extra charges when we provided them our reason and documents. Apex guys are refusing to coordinate and refund us any money. We will never book from apex again.

Easy rent cars has always been a great platform to get rental cars at good prices.

They were absolutely fantastic: quick and easy check-in / out as well as shuttle service to the gate.

Great service from friendly Apex staff, super easy to deal with.

I always use easyrent- best prices and zero hassle!

Aplex 人員，超好禮貌，取車launceston 工作人員解答很好，還車的Hobart工作人員非常好，我會再aplex租車

Easyrentcars係一個非常好的，比較價錢的網站

Have used Apex before, and once again found them to be excellent. From pick up to drop off everything went smoothly.

Easy to find good deals and book.