Good and convenience.

I very rarely complain but for your information the two ladies at the budget desk were the most rude and disinterested staff I have ever come across. For future, I would suggest that they are spoken to so it doesn’t happen in future.

Please put a signage at the international arrival terminal as your location is at domestic, we wasted more than 30 mins at the international terminal to look for your booth, finally, we only found out that, your booth is at domestic terminal.

I booked a Yaris, was given a Jazz but no complaints. It was a basic car. Would be nice if it comes with at least a reverse sensor. If you fly in via the international terminal at Phuket airport, Budget’s counter is at the domestic terminal which is just a short walk away.

Best price i managed to find after searching via various portals but didnt get any better pricing with the price drop protector but i think it is a cool feature.

Need to be clear on which airport terminal. We arrived in International terminal but the car pick up is at domestic terminal. This was not made clear when made booking. Lucky the domestic airport is next to the international airport terminal. However is troublesome to enter into domestic terminal as need to go through security scanning.

I waited half an hour for my car which was reserved ahead of time. The car was being "cleaned" at the time but when I got it the back door had some cups in it. Otherwise a smooth experience.