Like: Paperwork ready, staff friendly, collection simple, checking and recording previous damage straightforward. Dislike: Interior and exterior of car not cleaned sine last user. Should have provided guide for how best to return to drop off point
“Easy booking process clear . Price competitive definitely use again”
About Europcar:8.0/10
The car was booked before arrival. I arrived at kiosk . Service counter were told me that vehicle was not ready . Lady made a phone call to ask to get car ready. I had to wait with my 2 yr and 8yr for over 45mins i could see them washing car in the dark !!! Frantically . The vehicle was difficult to locate as its very dark . Returning was easy and straightforward
About QEEQ:10.0/10
Very good communication and helpful called service desk to say flight would be delayed. They responded very quickly. Brilliant service
The gentleman at the checkout desk tried to aggressively upsell me, which was uncomfortable.
However the man who handled the car pickup and drop off was excellent! Very helpful and excellent customer service.
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Montpellier car hire
Dislike: Interior and exterior of car not cleaned sine last user. Should have provided guide for how best to return to drop off point
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