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Live Chat Email Us Service Code: 5550017027

Everything was fine, but I got different car.

Reviewed: Fri, Aug 23, 2019
About Europcar: 10.0 /10
I've booked Mercedes (A-class) but got Ford (minivan). I understand that they didn’t have Mercedes at that time but I needed small car, not minivan. Everything else was very nice.
About QEEQ: 10.0 /10
Compact | Mercedes-Benz A Class or similar

Relevant Reviews on Europcar in Germany

V.Chikkannan

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Luxury | Mercedes-Benz E Class or similar
Reviewed: Fri, Nov 29, 2019
“Very good”
About Europcar: 10.0 /10
They gave us a f-PACE .. so it exceeded our expectation
About QEEQ: 10.0 /10

Alen

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Premium | Mercedes-Benz CLA or similar
Reviewed: Sat, Oct 5, 2019
“Europcar is great, Easyrentcars not so much.”
About Europcar: 10.0 /10
Europcar was great. Simply process.

S.Ramasamy

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Economy | Volkswagen Polo 2 Doors or similar
Reviewed: Thu, Sep 26, 2019
“When Returning the car, it is tedious.”
About Europcar: 9.0 /10
Tiresome when they say there is a small chip of 0.0001 mm but it's ok you will not be charged. It's annoying and condescending. I have this comment each time with Europcar and never with Hertz at the same location where I hire at least twice a month.
About QEEQ: 10.0 /10

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Compact | Volkswagen Golf or similar
Reviewed: Mon, Jul 29, 2019
“The car was ok but could be better...”
About Europcar: 8.7 /10
Booked VW Golf class, Golf was on the perimeter but sales agent pretended there was no Golf and I must be mistaken, so I got a small ugly Ford. Due to need of bigger trunk (short notice) i asked for estate wagon in almost same class. Golf estate and Seat Leon estate would be available. Prebooking price would have been exactly 5 Euro more for the whole weekend. Sales agent however insisted on 35 Euro more even though they havent had many bookings for the weekend and many available cars. Didnt take the offer as it was heavily inflated without any reason. Quite a bad experience after a very good one before.
About QEEQ: 10.0 /10

K.Kulich

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Wagon | Volkswagen Passat Wagon or similar
Reviewed: Wed, Sep 19, 2018
“Excellent”
About Europcar: 9.2 /10
Like: Very nice and helpful people/staff

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