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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7645492062
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7645492062
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Old Condition was not disclosed.

Reviewed: Thu, Aug 1, 2019
About PAYLESS: 8.7 /10
There was an old little scratch on the door when I found the next day, later on I found out that the right side mirror is broken (keeps on moving when I make a turn) and there was no floor mats on all the floors.
About QEEQ: 8.0 /10
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Large SUV | ford Explorer 7 Seats or similar

Relevant Reviews on PAYLESS in United States

J.Kalil

View more >
Full Size | Ford Taurus or similar
Reviewed: Tue, May 24, 2022
About PAYLESS: 8.0 /10
The Payless counter is hidden withinh the Avis desk. I walked the area 2x before I found someone that told me that. Then, The car I received was not in its spot. I had to go all the back to counter and start the process over. it set me back a good 30-60 minutes ☹️
About QEEQ: 8.0 /10

VincentP

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Thu, Jun 27, 2019
“Renting cars made easy!”
About PAYLESS: 9.0 /10
This was my first time renting a car from Payless. The front desk staff was helpful and friendly, although I did feel a bit pressured by his fast-speaking and lack of explanation of the contract. Also, be careful of purchasing insurance through PAYLESS, they will try to sneak in "extras" that you don't need. Check in and check out was a breeze though, and that was a nice relief. Overall, would rent from them again.
About QEEQ: 10.0 /10

D.HILL

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Full Size Van | Ford Econoline or similar
Reviewed: Wed, Jun 12, 2019
“Great”
About PAYLESS: 9.0 /10
Was great experience
About QEEQ: 9.0 /10

View more >
Compact | Hyundai Accent or similar
Reviewed: Tue, Jun 11, 2019
About PAYLESS: 8.7 /10
CS agent was very responsive and knowledgeable.
About QEEQ: 10.0 /10

A.Khalatyan

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Mon, Nov 20, 2017
“Definitely recommend!”
About PAYLESS: 9.6 /10
Like: Rental specialist was great, she was humorous and was quick to help us. It was very late so we could tell that everyone was tired, but we were helped and it was quick. Experience was great because our vehicle was not available, and we got a free upgrade. Specialist also did not at all push for any additional products or services, which is great and helps speed up the process for clients who know what they want!
Dislike: Being close to the airport means that this location will have lots of clients who arrive later than expected due to delayed flights. As this is out of everyone's control, a more legendary customer experience would be to have plans and accommodates for these clients. I was 1 hour late in picking up my vehicle, but it was given away because we were late. Although our rental specialist was able to upgrade us without a fee, it leaves me thinking what if there were no vehicles left, what would we have done? Car was also very dirty, food crunches left everywhere, windows were absolutely disgusting. We did have to clean it ourselves.

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