Car, a Mazda3, was larger than ordered so there was no difficulty with getting everything in it. Could have been smaller and more economical but no complaints.

Very happy with Tahoe

The staff at 126 55th street NYC (Eugene in particular) were simply rude. He was totally disinterested in me as a customer. I was kept waiting for over 40 minutes for the car and when I inquired on progress he was short, impatient and rude. He did not represent your company well and I would go out of my way to avoid this pick up location in future. The person (I did not get his name) who checked over the car with me grudgingly accepted the recording of damage on his hand over form when I pointed out a substantial scratch on the driver side rear door.

Like: No problems with our rental, other than figuring out the fancy controls on this newish model Subaru. Felt like we got a good value, and the staff was efficient. Located offsite from the airport, but they sent someone to pick us up. I was glad I called a few days before and touched base with them. That's when they told me about their shuttle service.

Like: Excellent customer service at return.
Dislike: Car is a bit old