Your shown Pick up office was not working for more than a year.

Very quick and efficient service at the counter. No trying to sell upgrade or car insurance.

Should try harder to help diamond customers in their issues

The service at the service desk was awful. Avis has charged my credit card again even if QEEQ already did.

No problem very friendly

Easy and nice

Did not get car that I reserved. I was given choice of 3 none of which was as spacious as Peugeot. Car was in shocking condition with 10 separate areas of damage so much so that the gentleman at the drop off site said that we did not need to check for damage as there was so much already. Girl at desk said that we did not need to bring car back with a full tank as it was cheaper if they refuelled it. Absolute lie.

First we booked an automatic car and when we arrived they said they didn’t have any left. But we reserved it over a month ahead of time. Then, she wanted to give us free upgrade, which just meant a huge car that was Manual, which you don’t need a huge car in Europe. So we finally got her to give us a smaller manual car for a 1/3 of the cost, but we did not receive the adjustment refund yet and we’ve been home for over a week. The car we ended up with smelled like smoke, and then later that night we realized that neither headlight was working and we had no windshield washer fluid. So we had to drive home to our place with either no headlights or blinding people with our high beams. We ended up at a mechanic and getting two new head lights which we didn’t get reimbursed for that yet either. Overall I’m still upset with budget and how everything was handled. I’m hoping we get our reimbursement soon. I won’t book with budget again.

Easy rent cars was great overall. Super easy to book through. We actually booked a car, cancelled and rebooked a different car no problem. Everything was smooth and easy.