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Live Chat Email Us Service Code: 9797525278


Reviewed: Wed, Jul 3, 2019
About Hertz: 9.7 /10
I loved the truck I rented and the services was great.
About QEEQ: 10.0 /10
Pickup Truck | Dodge Ram 1500 or similar

Relevant Reviews on Hertz in United States


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Economy | Chevrolet Spark or similar
Reviewed: Sat, Nov 27, 2021
“Good but fir the sting at the end. Counter staff trying their best to sell unwanted and unnecessary”
About Hertz: 8.0 /10
I was charged $20 for a missing fuel tank cap which was not there we picked up the car
About QEEQ: 8.0 /10
We were not told about how road tolls are paid as there was no one at the toll gates in Houston. We understand this has been so since Covid-19 pandemic


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Pickup Truck | Dodge Ram 1500 or similar
Reviewed: Fri, Aug 23, 2019
“Overall a good experience other than with the staff member from whom I collected the vehicle.”
About Hertz: 9.0 /10
When I collected the car the man at the counter tried to charge me an extra $25 for being 20 minutes early (09:40 for a 10:00 collection) and when I suggested I wait the 20 minutes in the office he was clearly displeased but carried on with the admin of check in. Then he advised that if I was at all late bringing it back he wouldn't hesitate to add a charge (Failing to notify me of the statutory 30 grace period shown in your terms). Fortunately he didn't add the charge after my objection but it left a bad taste in the mouth and I remain irritated by his attitude. Fortunately the staff member to whom I returned the vehicle had a significantly better attitude when checking the vehicle for fuel, mileage and damage (full tank, no damage).
About QEEQ: 10.0 /10

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Premium | Chrysler 300 or similar
Reviewed: Sun, Jul 14, 2019
“Very satisfied”
About Hertz: 10.0 /10
Excellent customers service and car reliability
About QEEQ: 10.0 /10
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Glenn S

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Intermediate SUV | Jeep Compass or similar
Reviewed: Fri, Jul 13, 2018
“A refreshing change!”
About Hertz: 10.0 /10
Like: The Hertz rep at the counter was cheerful, friendly and efficient. No attempt at an upsale. Everything was exactly as I had been informed it would be except for the fact that I was upgraded in my rental (not a problem). From the time I approached the counter until the time I was driving away was probably less than 10 minutes. I wish all my car rental experiences were this good!


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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jul 13, 2018
About Hertz: 8.2 /10
Like: The fact you can drop off the car in a different location
Dislike: I wasn’t treated as a Gold member

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