Rude counter staff at Budget

M.Ahmad

Italy

Reviewed: Sun, Jun 23, 2019

About Budget: 7.7 /10

The counter staff was terrible and very rude just bcoz I didnt by the full insurance as I have my own platinum coverage. She was loud and impolite when she started telling me and actually wrote this on my contract “ No help or assistance or any coverage LET YOUR CREDiT CARD HELP YOU when ur in trouble or had ab accidents and dont call us!!! And finally she said to me sorry sir we dont have the Mercedes available which I booked and she had the key on the desk and gave ne another car!!

About QEEQ: 8.0 /10

Budget

Milan Malpensa Airport(MXP)

Milan

Italy

Compact | Mercedes-Benz A Class or similar

1 days rental

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About Budget: 2.0 /10

These people are pure fraud and robbers. I returned the car with full fuel even then these thieves never returned my security deposit of 80 euros. I kept on emailing them but thieves are thieves.

Italy

1 days rental

Compact | Mercedes-Benz A Class or similar

Reviewed: Sun, Sep 22, 2019

About Budget: 4.7 /10

Car assigned was below my expectation and counter staff did not clearly explained, but only said "car for you is Fiat 500 and because you want a auto transmission car". She is very rude and bad attitude and raised her voice at me, Despite i was not rude to her except that i feel cheated when she told me i got a Fiat 500. I got no choice but to accept it and when i go by myself to collect the car, i realise it is Fiat 500L. She could have explained it properly.