QEEQ
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Live Chat Email Us Service Code: 9982445336

Small dent, huge charge

Reviewed: Thu, May 30, 2019
About Hertz: 7.3 /10
Hertz charged me 289 euros for a small dent on the windshield, probably caused by a tiny little piece of rock on the highway, arguing that the whole glass would have to be replace. It’s common knowledge that small (less than half an inch) dents like this can be fixed at many different places (Carglass, Glassdrive, ExpressGlass, for example) for as little as 70 euros. It looks like Hertz took advantage of the situation since it’s clear an incident over which I had no way of avoiding it. Will not make business with them again.
About QEEQ: 8.0 /10
Economy | Renault Clio or similar

Relevant Reviews on Hertz in Portugal

S.Kemp

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Mini | Fiat 500 or similar
Reviewed: Mon, Aug 26, 2019
“Pick up very stressful. I am pregnant and had to wait over an hour in a very hot office in Porto.”
About Hertz: 8.7 /10
Staff amazing in downtown Porto when I returned later in the day . Saw that I was pregnant and fast tracked me. Thank you.
About QEEQ: 9.0 /10

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Economy | Renault Clio or similar
Reviewed: Wed, Aug 14, 2019
About Hertz: 10.0 /10
Counter staff are really friendly and helpful
About QEEQ: 10.0 /10

C.Buck

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Mini | Fiat 500 or similar
Reviewed: Mon, Jul 29, 2019
“Charged over triple of quoted from your website.”
About Hertz: 7.0 /10
Charged us extra

Alex H

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Compact | Renault Captur or similar
Reviewed: Tue, Jul 23, 2019
“Great experience”
About Hertz: 9.7 /10
We had a great experience with Hertz in both Lisbon and Porto. Recent car and excellent service at the counter.
About QEEQ: 8.0 /10
Website was easy to use, but the coupon section is confusing.

K.Ody

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Economy | Volkswagen Polo or similar
Reviewed: Fri, Jul 13, 2018
“Excellent”
About Hertz: 8.6 /10
Like: Great car

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