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Reviewed: Fri, Jul 13, 2018
About Hertz: 8.6 /10
Like: Great car
Economy | Volkswagen Polo or similar

Relevant Reviews on Hertz in Portugal

Denys Ustymenko

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Mini | Fiat 500 or similar
Reviewed: Mon, Aug 10, 2020
About Hertz: 8.0 /10
Car was clean, staff very friendly, but I spent approx 40 mins in a queue (I had 3 clients before me) counter..
About QEEQ: 10.0 /10


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Mini | Fiat 500 or similar
Reviewed: Mon, Aug 26, 2019
“Pick up very stressful. I am pregnant and had to wait over an hour in a very hot office in Porto.”
About Hertz: 8.7 /10
Staff amazing in downtown Porto when I returned later in the day . Saw that I was pregnant and fast tracked me. Thank you.
About QEEQ: 9.0 /10

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Economy | Renault Clio or similar
Reviewed: Wed, Aug 14, 2019
About Hertz: 10.0 /10
Counter staff are really friendly and helpful
About QEEQ: 10.0 /10


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Compact | BMW 1 Series or similar
Reviewed: Thu, Jun 27, 2019
About Hertz: 6.0 /10
Nous n'avions pas remarqué que la réservation était prévue pour 12h et notre vol nous a fait arriver tôt le matin. La voiture pas prête et bien sûr pas d'autre voiture de disponible. Le vendeur nous a proposé une gamme au dessus entre 150-250€ (la blaque !). J'ai dû faire appel au responsable pour lui expliquer la situation : nous devions absolument être en fin de matinée à l'hôpital car maman ayant eu un AVC les visites n'ont lieu que l'après-midi. Si nous devions attendre jusqu'à 12h pour avoir la voiture, nous ne serions jamais arrivé à l'heure pour les visites. Bref, heureusement que le responsable était là car le vendeur au guichet n'a pas eu du coeur, rien, neutre et il nous a même dit "ce n'est pas une raison valable"... Ah bon et c'est quoi d'autre de raison valable alors si ce n'est l'urgence d'aller voir sa mère à l'hôpital ? Bref, service pitoyable. Plus jamais Hertz à Porto en tous cas !


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Economy | Renault Clio or similar
Reviewed: Thu, May 30, 2019
“Small dent, huge charge”
About Hertz: 7.3 /10
Hertz charged me 289 euros for a small dent on the windshield, probably caused by a tiny little piece of rock on the highway, arguing that the whole glass would have to be replace. It’s common knowledge that small (less than half an inch) dents like this can be fixed at many different places (Carglass, Glassdrive, ExpressGlass, for example) for as little as 70 euros. It looks like Hertz took advantage of the situation since it’s clear an incident over which I had no way of avoiding it. Will not make business with them again.
About QEEQ: 8.0 /10

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