As smooth as it can be!

All very good. The car was very good, absolutely perfect for what we wanted.

It was very good.

Got a slight upgrade on the car grade which was nice. However, the car was quite scuffed around the edges (I guess previous renters weren’t very careful with it). However, the interior of the car was not great. We found old documents and stuff in the storage areas and door bins. Also, I feel that Avis should refill the washer fluid after every rental. After a day of use, the fluid warning light came on. This is actually the second time that it has happened to me on an Avis rental. Both times, I obviously just bought some replacement fluid, but I really shouldn’t have to and I think it’s a safety issue. One last thing, is that it seems a strange decision for the car not to have front and rear sensor options fitted given its size. Might explain why there were some scuffs around it when we picked it up…?

Pretty easy booking process. But, have used QEEQ for a few years now.

AVIS charged me about $96 (£80) after dropping off the car. The only charge that I expected to come off my deposit was the toll paid in New York. That toll should have been about $20 or about £15. There was no damage to the car and the car was returned clean and fully fueled up. I dropped most scores except for the excellent staff on site so that the overall score will be average. AVIS needs to send an email breaking down the charges to justify the $96 taken from my deposit.

Staff on pick up and drop were very helpful

The car was fine but both rear tyres were showing very low pressure and there was no water at all in the windscreen washer bottle on pick up. I drove to the nearest garage and filled the windscreen washer bottle and inflated the tyres to the correct pressure

The booking platform was easy to use and gave all the relevant information