The booking process was seamless and the rental was a very pleasant experience, pick-up to drop-off.

Car was near enough brand new so was in lovely condition. Staff couldn’t have been more helpful so overall the experience was perfect.

Will definitely book though QEEQ again.

The car we were given was not the one we ordered, but it was close. Sadly this meant it was slightly smaller, which caused some difficulties, and there were dents on the car when we picked it up. Thankfully these were all known about and we were not charged. Pickup was fast and good and dropoff took no time whatsoever.

Worked well, first time we've used Qeeq, we will look again when booking next time.

I had noticed that one of the plastic part for A/C air redirect was broken. I'd checked the outside thoroughly but didn't do the inside. And it looked fine until I touched it to change the direction. I swear that it wasn't me but what they said was that they hadn't heard about it before so I was responsible for it. Come on. If you guys had done the inspection with a minor effort, this wouldn't have happened in the first place. Shame that I'd had a great time until that moment and it completely ruined the entire experience with Alamo. Alamo would absolutely be my last choice for rentals.

Le jour du retour était un jour férié ( nous l'ignorions et personne ne nous avait averti). Nous sommes donc arrivés devant le bureau d'Entreprise fermé , personne qui ne répondait au numéro qu'on nous avait laissé et aucune instructions sur quoi faire pour le retour des clés. Heureusement qu'un client d'une autre compagnie de location avait le même problème que nous mais a pu avoir une réponse à son appel. Nous l'avons suivi pour trouver ou remettre les clés.

I have to wait more than ten minutes because was Easter time and was busy, nevertheless the staff was very helpful and attended. The office was a little difficult to find because in Atocha there is just one sign that show you were are the rent a car offices, not very easy to find, non of them not only álamo.